Summary
Overview
Work History
Education
Skills
State
City
Certification
Timeline
Generic

Shyla Mayze

Chicago,Illinois

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Phlebotomist

Medstar Laboratory Inc.
03.2023 - Current
  • Provided support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions.
  • Packaged and shipped specimens to central lab daily.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.

Office Assistant

Alpha Medical Center
03.2023 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
  • Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Home Health Aide

European Services at Home
02.2006 - 10.2022
  • Offered a compassionate ear to residents and providing much valued companionship.
  • Assisted patients in maintaining personal hygiene routines, enhancing their overall quality of life.
  • Transported patients to doctor appointments or other outings, enabling them to maintain social connections and enjoy community events.
  • Conducted regular safety checks on assistive devices such as wheelchairs or walkers, ensuring proper functioning at all times.
  • Maintained a clean and safe home environment for patients, reducing the risk of infections or accidents.

Education

CCSP-Certified Customer Service Professional -

MedCerts -Livonia, MI
Livonia, United States
05.2020

CPT-Certified Phlebotomy Technician -

MedCerts - Livonia, MI
United States
05.2020

Certificate of Completion in Medical Assistant -

Illinois School of Health Career -Chicago, IL
United States
03.2007

Diploma Received -

SV Marshall High School
Tchula, United States
05.2002

Skills

  • Medical Terminology
  • Communication
  • Emotional Intelligence
  • Customer Service
  • Medical Tasks
  • Administrative Duties
  • Management
  • Interpersonal skills and Empathy
  • Multitasking
  • Leadership
  • Specimen labeling procedures
  • Venipuncture
  • Order of draw
  • Phlebotomy Technician (PT)
  • Appointment Scheduling

State

Illinois

City

Chicago

Certification

  • PT - Phlebotomy Technician

Timeline

Phlebotomist

Medstar Laboratory Inc.
03.2023 - Current

Office Assistant

Alpha Medical Center
03.2023 - Current

Home Health Aide

European Services at Home
02.2006 - 10.2022

CCSP-Certified Customer Service Professional -

MedCerts -Livonia, MI

CPT-Certified Phlebotomy Technician -

MedCerts - Livonia, MI

Certificate of Completion in Medical Assistant -

Illinois School of Health Career -Chicago, IL

Diploma Received -

SV Marshall High School

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Shyla Mayze