Shyla Smith

Answer incoming leads promptly under 5 minutes with a call, email, and text

Data mining for deals through service, previous customers, etc

Working appointments

Daily follow up with leads

• Use proficient social skills to build rapport with clients and make them feel comfortable in their decision
• Use negotiation and sales skills to get clients to agree to a monthly payment that is possibly higher than expected
• Use corporate based crm to organize all clients for easy follow up
• Use of DealerSocket crm to follow up with clients and set appointments

• Use product knowledge to inform clients which vehicle will best fit their lifestyle
• Use proficient social skills to build rapport with clients
• Use negotiation skills to have clients sign a monthly payment and explain to them why it makes sense
• Use my excellent product knowledge to demo vehicles that best fits the clients lifestyle
• Use crm eleads database to keep track of clients and follow up
• Developed product knowledge for the brand
• Demonstrated negotiation and sales skills when closing car deals
• Built excellent rapport with clients to make them feel comfortable with their decision

• Kindly greet guests and walk them to their room
• Set appointments for hotel tour and breakfast
• During the breakfast I would use my sales skills to pitch to them why they should upgrade their current timeshare to fit their lifestyle

• Welcomed and interacted with people walking by, encouraging them to try the experience