Shyler Murphy
Mesa,AZ
Summary
Skilled Peer Support Specialist with a proven track record at Community Bridges Inc., adept in recovery guidance and motivational interviewing. Excelled in building trust through exceptional communication, facilitating group sessions, and enhancing client recovery. Demonstrated reliability and team collaboration, significantly contributing to positive outcomes in recovery and wellness.
Overview
12
12
years of professional experience
Work History
Admission Coordinator
Community Bridges
Mesa, AZ
04.2025 - Current
- Coordinated admissions processes to streamline applicant evaluation and enhance operational efficiency.
- Developed and maintained relationships with prospective patients to improve engagement and conversion rates.
- Implemented data management practices for intake information using EXCEL, and NEXGEN systems, ensuring accuracy and accessibility.
- Admitting emergent crisis intakes and non emergent intakes.
- Efficient with writing, processing, and working mental health petitions.
- Efficient with working with clinics, guardians, and family members about patients who are in the community or in the care of our facility.
- Efficient in documentation on EHR systems for patient interactions and interactions with family members, guardians, and clinics for patients.
Peer Support Specialist
Community Bridges Inc.
06.2024 - Current
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Participated in clinical staffing meetings.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Enhanced client recovery by providing emotional support and practical guidance.
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
Phlebotomist
Banner Staffing Service
Mesa, AZ
04.2016 - 07.2017
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Sandwich Artist
SUBWAY®Restaurants
08.2013 - 11.2014
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Phlebotomy Certification - Phlebotomy
Pima Medical Institute
Mesa, AZ03.2016
GED -
Maricopa Community Colleges, Mesa Community College
Mesa, AZ2014
Skills
- Peer Support Ethics
- Recovery guidance
- Boundary Setting
- Substance abuse awareness
- Rapport Building
- Problem-solving skills
- Motivational Interviewing
- Communication abilities
- Providing direction
- Conflict Resolution
- Documentation And Reporting
- Group facilitation
- Team Collaboration
- Reliability
- Excellent Communication
Timeline
Admission Coordinator
Community Bridges
04.2025 - Current
Peer Support Specialist
Community Bridges Inc.
06.2024 - Current
Phlebotomist
Banner Staffing Service
04.2016 - 07.2017
Sandwich Artist
SUBWAY®Restaurants
08.2013 - 11.2014
Phlebotomy Certification - Phlebotomy
Pima Medical Institute
GED -
Maricopa Community Colleges, Mesa Community College