Shylyangel Sueno Garcia
San Dimas,CA
Summary
Dedicated hospitality professional with 4+ years of restaurant experience in fast-paced environments. Skilled in providing attentive customer service, managing multiple tables, processing payments, resolving guest concerns, and working effectively as part of a team. Experienced in both serving and leadership roles with a strong focus on creating positive guest experiences and maintaining restaurant standards.
Overview
5
5
years of professional experience
Work History
Server
Broken Yolk Cafe
Glendora, CA
05.2026 - Current
- Provide attentive, friendly, and efficient service to guests in a fast-paced restaurant environment
- Maintain detailed knowledge of menu items, ingredients, and daily specials to answer questions and make recommendations
- Manage multiple tables simultaneously while maintaining accuracy, organization, and a positive guest experience
- Communicate effectively with kitchen staff, hosts, bussers, and management to ensure smooth service
Food Runner / Server
Maria's Italian Kitchen
Pasadena
12.2023 - Current
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Responded quickly to customer concerns and escalated major issues to management.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Shift Manager
Raising Cane's
Alhambra
10.2022 - 10.2023
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Handled customer complaints, questions and inquiries.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
Crew Member
Raising Cane's
Alhambra
12.2021 - 10.2022
- Maintained food quality and kept up with Cane's standards
- Skilled in both front and back of house
- Experienced in filtering, marinating, prep and setting up kitchen
- Made a fun and welcoming environment for both crew and customers Trained over 7 new crew members
Education
High School Diploma -
Opportunities For Learning
Duarte, CA2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- High volume dining
Timeline
Server
Broken Yolk Cafe
05.2026 - Current
Food Runner / Server
Maria's Italian Kitchen
12.2023 - Current
Shift Manager
Raising Cane's
10.2022 - 10.2023
Crew Member
Raising Cane's
12.2021 - 10.2022
High School Diploma -
Opportunities For Learning