Shymeya Dyer
Winter Haven,FL
Summary
Accomplished Medical Billing Manager with a proven track record at GetixHealth, enhancing revenue cycle efficiency and leading a team of 43 to surpass targets. Expert in medical coding and claims processing, with a knack for fostering effective communication. Achieved significant reductions in billing discrepancies and denials, demonstrating both hard and soft skills essential for optimizing financial health.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Medical Billing Manager
GetixHealth
02.2016 - Current
- Oversee and manage all aspects of the revenue cycle, including patient registration, insurance verification, coding, billing, claims submission, payment posting, and collections.
- Monitor the performance of the revenue cycle and implement strategies to improve efficiency, reduce denials, and optimize collections.
- Ensure accurate and timely submission of claims to insurance providers and follow up on denied or underpaid claims.
- Develop and maintain key performance indicators (KPIs) to evaluate and report on the financial health of the revenue
- Manage a team of 43 agents, consisting of medical billers, coders and insurance follow representatives.
- Collaborate with upper leadership to set revenue targets; key figure in planning and structuring departmental workflow and staffing.
- Manage staff performance by providing regular feedback, performance reviews, 1:1 meetings; ensuring members are meeting a minimum hourly rate expectations and resolving any staff related issues.
- Process and submit payroll and I9 documents for new hires.
Human Resources Generalist
Thomas Jefferson University Hospitals-Methodist Division
03.2008 - 01.2016
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
Billing Supervisor
Rothman Orthopaedics
03.1998 - 02.2008
- Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
- Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
- Managed the preparation and distribution of customer invoices within strict deadlines, upholding adherence to company policies and client agreements.
- Routinely conducted internal audits of financial records to detect discrepancies or potential fraud risks, enabling timely intervention and issue resolution.
- Created detailed reports for management reflecting key financial indicators such as receivables aging analysis, uncollected revenues breakdowns, write-offs statistics, among others contributing valuable insights into the department''s strengths and weaknesses.
- Facilitated monthly meetings with team members to discuss performance metrics, share best practices, and address any concerns or challenges faced during the billing cycle.
Education
Bachelor of Arts - Business Administration
Drexel University
Philadelphia, PA06-2010
Skills
- Claims processing proficiency
- HIPAA compliance
- Effective communication
- Patient confidentiality practices
- Electronic health records experience
- Staff training and development
- Accounts receivable management
- Medical coding expertise
- CPT coding
- ICD-10
- EPIC
- Athena
- Cerner
Certification
Insurance and Coding Specialist
Timeline
Medical Billing Manager
GetixHealth
02.2016 - Current
Human Resources Generalist
Thomas Jefferson University Hospitals-Methodist Division
03.2008 - 01.2016
Billing Supervisor
Rothman Orthopaedics
03.1998 - 02.2008
Insurance and Coding Specialist
Bachelor of Arts - Business Administration
Drexel University
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