Shyra Gutierrez
San Antonio,TX
Summary
Experienced operations leader prepared for executive responsibilities. Strong focus on team collaboration and achieving results with strategic mindset. Proven ability to optimize processes, manage resources, and drive organizational growth. Known for adaptability, reliability, and effective communication in dynamic environments.
Overview
15
15
years of professional experience
Work History
Executive Director of Operations
Pure Royalty Services LLC
01.2020 - Current
- Collaborated with sales teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
- Championed process improvements through the adoption of Lean methodologies, enhancing productivity across all departments.
- Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Negotiated contracts with vendors to secure favorable terms while maintaining quality standards and minimizing costs.
- Increased employee retention 50% through improvements in leadership and development.
Operations Manager
Pure Energy Plexx Services LLC
01.2017 - 01.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Increased profit by streamlining operations.
Operations Manager
Gutierrez Trucking LLC
01.2011 - 01.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
CNA/ Home Health Care Provider
Miracle Home Health
10.2009 - 12.2010
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
High School Diploma -
American Academy of Pinecrest
Miami, FL05.2020
Skills
- Strategic Planning
- Operational Planning
- Business Development
- Transportation Logistics
- Customer Service
- Project & Office Management
- Account Management
- Calendar Management
- Compliance
- Accounting & Budgeting
- Contract Negotiation
- Travel Coordination
- Purchasing
- Human Resource Management
- Virtual Meeting Platforms: Zoom, Webex, Skype, Slack, Teams
- Microsoft Office Suite: Word, Excel, Outlook, PowerPoint, OneNote, SharePoint
- QuickBooks
- ADP
- TMS
- Workday
- Operations management
Timeline
Executive Director of Operations
Pure Royalty Services LLC
01.2020 - Current
Operations Manager
Pure Energy Plexx Services LLC
01.2017 - 01.2020
Operations Manager
Gutierrez Trucking LLC
01.2011 - 01.2017
CNA/ Home Health Care Provider
Miracle Home Health
10.2009 - 12.2010
High School Diploma -
American Academy of Pinecrest
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