Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shyrief Ransom

Elon,NC

Summary

I believe i am a results-driven professional no matter how small or big the role, with a solid background in customer service and team collaboration. Experienced in training new associates, managing inventory, and improving operational efficiency through effective communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Team Associate

Walmart
Burlington, North Carolina
12.2024 - Current
  • In my role at Walmart, as part of Online Grocery Pickup (OGP), I was consistently in the top 5 on our pickers' pick list, This being associates who were fast during their pick walks, as well as picking a above 95% of the walks items.
  • Assisted customers with product inquiries and provided exceptional service.
  • Collaborated with team members to ensure efficient store operations.
  • Managed inventory levels and restocked shelves as needed.
  • Trained new associates on store policies and procedures effectively.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Coordinated with other departments to ensure timely delivery of projects.
  • Looked for ways to go above and beyond job requirements.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Assembled customer orders from stock and placed them on pallets or shelves for shipment.
  • Operated forklift, pallet jack and other equipment safely while loading and unloading materials.

General Utility Worker

Aramark
Elon, North Carolina
09.2024 - 12.2024
  • Operated food service equipment to maintain quality standards.
  • Assisted in food preparation and assembly for various events.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Stocked shelves with packaged goods for sale.
  • Monitored production line operations to ensure efficient workflow.
  • Deep-cleaned machinery, vehicles, and facility areas weekly.

Crew Trainer

Triton Restaurants
Burlington, North Carolina
02.2019 - 09.2024
  • Trained new crew members on operational procedures and customer service standards.
  • Demonstrated proper food handling and safety practices to ensure compliance.
  • Provided ongoing support and feedback to enhance team performance and skills.
  • Conducted regular inventory checks to maintain stock levels and minimize waste.
  • Instructed new team members on correct procedures for operations.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Assisted management in developing strategies to improve customer service standards.

Education

High School Diploma -

Western Alamance High School
Elon, NC
06-2016

Skills

  • Customer service
  • Inventory management
  • Food safety
  • Cross-department collaboration
  • Attention to detail
  • Effective communication
  • Problem solving
  • Operational efficiency
  • Customer engagement
  • Performance feedback
  • Process improvement
  • Equipment operation
  • Conflict resolution
  • Time management

Affiliations

  • I was a stage production manager for High School events. This entails me coralline the back stage crew getting cast members prepped and ready ahead of call times keeping track of props and other utilized tools. As well as being part of the leading heads for any school related event or function being spear headed, by our arts department, this being Prom, Homecoming etc.

Timeline

Team Associate

Walmart
12.2024 - Current

General Utility Worker

Aramark
09.2024 - 12.2024

Crew Trainer

Triton Restaurants
02.2019 - 09.2024

High School Diploma -

Western Alamance High School

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