Shyvon Guzman
Sacramento,CA
Summary
- I’m a highly efficient salon assistant well known for being excellent in customer service care and customer service needs. I’m hard working & efficient. I go above my job description to ensure the salon functions at its best ability.
- Fully Trained in Invisible weft install, Move up & Removal for Beads, Keratin Bonds & I-Tip
- Completed Tony & Guy Training for Hair Cutting
- Competed “ Intro to Color ” at Red Art Salon
Overview
2
2
years of professional experience
1
1
Certification
Work History
Salon Owners Assistant
Red Art Salon
08.2022 - Current
- Greeted guests in with friendliness and professionalism.
- Managed stylist calendars and appointment confirmations
- Assisted owner in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Handles all supply orders with various manufacturers
- Organized resources, records and personnel to accomplish target goals.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Increased customer service reviews on various platforms by quickly resolving issues.
- Performed wide-ranging administrative, financial and service-related functions.
- Volunteered to help with special charity projects of varying degrees of complexity.
Education
Business & Technology
Highlands Community Charter
Sacramento, CA08.2023
Cosmetology
Cosmo Beauty College
Sacramento, CA09.2022
Hiram Johnson High School
Sacramento, CA2007
Skills
Managed salons Vagaro appointment scheduling system for all commission based stylists
Certification
Licensed Cosmetologist
Timeline
Salon Owners Assistant
Red Art Salon
08.2022 - Current
Business & Technology
Highlands Community Charter
Cosmetology
Cosmo Beauty College
Hiram Johnson High School
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