SIANA RODRIGUEZ
Alexandria,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Paralegal/Legal Assistant position. Ready to help team achieve company goals as well as being an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
General Manager
PLAYA BOWLS
05.2020 - 08.2023
- Developed and implemented strategies to increase sales and profitability.
- Presents financial transactions for over-the-phone and in-person orders
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Answered emails for the store
- Making sure the store is up to standards
- Weekly meetings with corporate and staff
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Bachelor of Arts - Political Science
Temple University
Philadelphia, PA06.2022
Skills
- Vendor Negotiations
- Microsoft Office
- Employee Scheduling
- Microsoft Outlook
- Google Docs
- Microsoft Excel
- Customer Service
Timeline
General Manager
PLAYA BOWLS
05.2020 - 08.2023
Bachelor of Arts - Political Science
Temple University
Similar Profiles
Neha TuladharNeha Tuladhar
Team Member at Playa BowlsTeam Member at Playa Bowls
Katelyn RamslandKatelyn Ramsland
Shift Leader at Playa BowlsShift Leader at Playa Bowls
Aida BerheAida Berhe
Team Member at Playa BowlsTeam Member at Playa Bowls
Leandro Barbaran YengLeandro Barbaran Yeng
Team member at Playa BowlsTeam member at Playa Bowls
Shihan AhmedShihan Ahmed
Lead Pharmacy Technician at CVSLead Pharmacy Technician at CVS