Summary
Overview
Work History
Education
Skills
Timeline
Server
Siann Torres

Siann Torres

Marietta,GA

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Westfield Tavern. Proven ability to enhance guest engagement and satisfaction through personalized service and efficient order accuracy. Experienced in cash handling and training new staff, contributing to a seamless and productive work environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Kohl's
10.2020 - 11.2024
  • Organized racks and shelves to maintain store, engage customers, and promote specific merchandise.
  • Handled cash transactions while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Increased sales revenue by recommending appropriate products based on customer needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Server

Westfeild Tavern
11.2024 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma -

Pope Highschool
3001 Hembree Rd NE, Marietta, GA 30062

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Customer service
  • Order accuracy
  • Supply restocking

Timeline

Server

Westfeild Tavern
11.2024 - 07.2025

Sales Associate

Kohl's
10.2020 - 11.2024

High School Diploma -

Pope Highschool