Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sianna Garcia-Guillen

Santa Ana,CA

Summary

I have 3 years of experience working in a restaurant prioritizing customer satisfaction. I am a detail-oriented team player with strong organizational skills. Through this experience, I have gained the ability to handle multiple projects simultaneously with a high degree of accuracy. I am hardworking and passionate about helping others. I can easily assist the team in achieving company goals. I am an organized and dependable candidate who successfully manages multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. I can easily communicate with others to better understand and help with one's needs.

Overview

4
4
years of professional experience

Work History

Guest Attendant/Guest Service Representative

Boudin SF
06.2021 - Current
  • Responded to guest requests for assistance to better customer satisfaction
  • Trained new employees on departmental procedures and provided assistance allowing for a positive work environment
  • Accurately processed customer payments using a range of payment methods in a fast-paced restaurant setting
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Responded to guest inquiries to maximize positive environment for customers.
  • Utilized a variety of organizational and communication skills to drive guest satisfaction.

Research Assistant: Summer Volunteer

Orange County Social Services Agency
07.2024 - 08.2024
  • Collecting research data through experimentation, surveys, and leading focus groups.
  • Completing Executive Summary Reports Data Input
  • Proof Reading Executive Summary Reports
  • Completed Protective Factors Survey Data Input
  • Completing Adult Services Progress Report Data Input
  • Purging of Research Documents older than 7 years

Education

Associate of Arts - Sociology

Cal State Fullerton
Fullerton, CA
05.2026

High School Diploma -

Foothill High School
Tustin, CA
05.2022

Skills

  • Exceptional communication
  • Work Prioritization
  • Works Well Under Pressure
  • Reliable
  • Team Player
  • Quick Learner
  • Bilingual

Timeline

Research Assistant: Summer Volunteer

Orange County Social Services Agency
07.2024 - 08.2024

Guest Attendant/Guest Service Representative

Boudin SF
06.2021 - Current

Associate of Arts - Sociology

Cal State Fullerton

High School Diploma -

Foothill High School
Sianna Garcia-Guillen