Sianna Rocz
Chandler,AZ
Summary
Professional bartender with extensive knowledge of spirits and engages customer one-on-one. Friendly, organized, dependable, committed to building customer base by providing positive service experience. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
5
5
years of professional experience
Work History
Pool Server
The Scott Resort and Spa
Scottsdale, AZ
02.2024 - Current
- Organized side work tasks such as restocking utensils or refilling condiments.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
Bartender
Phoenix Open Waste Management / R&R Entertainment
01.2022 - Current
- Seamless 5-star service among high-end, corporate clientele
- Provide requested cocktails for skybox
- Follow all guidelines and protocols
- Coordinated workflow and fostered exceptional service through effective personnel management.
Bartender
Rodeo Ranch / Varsity Tavern
Tempe, AZ
07.2023 - 01.2024
- Kept bar presentable and well-stocked to meet customer needs
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Processed payments accurately and efficiently with POS system.
Bartender Christmas
Fairmont Scottsdale Princess Resort
Scottsdale, AZ
12.2022 - 12.2023
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Stocked merchandise, clearly labeling items, and arranging liquor and beer for the night
- Prepare and serve drinks to customers
- Greeted customers and provided excellent customer service.
Bartender
Phoenicia Music Lounge
Phoenix, AZ
01.2023 - 07.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Omni Hotels & Resorts
10.2021 - 08.2022
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
- Trained new bartenders on drink preparation and upselling techniques
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Bartender / Cabana Server
The Great Wolf Lodge
08.2019 - 03.2022
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
Education
High school diploma -
Perry High School
05-2016
Skills
- Service-Oriented
- Time management
- Professional and courteous
- High-Volume environments
- TIPS server trained
Timeline
Pool Server
The Scott Resort and Spa
02.2024 - Current
Bartender
Rodeo Ranch / Varsity Tavern
07.2023 - 01.2024
Bartender
Phoenicia Music Lounge
01.2023 - 07.2023
Bartender Christmas
Fairmont Scottsdale Princess Resort
12.2022 - 12.2023
Bartender
Phoenix Open Waste Management / R&R Entertainment
01.2022 - Current
Bartender
Omni Hotels & Resorts
10.2021 - 08.2022
Bartender / Cabana Server
The Great Wolf Lodge
08.2019 - 03.2022
High school diploma -
Perry High School
Similar Profiles
Hannah PepplerHannah Peppler
Food and Beverage Supervisor at The Scott Resort And SpaFood and Beverage Supervisor at The Scott Resort And Spa
Jeff KelchJeff Kelch
Shipping and Receiving Manager at The Scott Resort and SpaShipping and Receiving Manager at The Scott Resort and Spa
Kiara LarsenKiara Larsen
Server at The Scott Resort And SpaServer at The Scott Resort And Spa