Halle Smith
Scottsdale,AZ
Summary
Results-driven Sales Representative with over 10 years of experience in the restaurant industry, dedicated to enhancing beauty and wellness through tailored skincare routines. Expertise in facial treatments, skin analysis, and product recommendations ensures effective solutions for diverse skin concerns. Known for exceptional communication and empathy, fostering lasting client relationships while exceeding sales targets through strategic initiatives. Committed to continuous professional development and delivering excellence in customer service and sales performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
The Scott Resort and Spa
Scottsdale, AZ
11.2024 - Current
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided accurate change for cash transactions using a cash register system.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Server Manager
Loco Patron
Tempe, AZ
08.2018 - 10.2023
- Ensured that all servers were compliant with industry regulations relating to security protocols.
- Trained new employees to perform duties.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Automated routine server management tasks to increase efficiency and reduce human error.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Responsible for schedule
Sales Associate
Celebrity Tanning
Scottsdale, AZ
01.2017 - 02.2018
- Helped customers find specific products, answered questions, and offered product advice.
- Described merchandise and explained use, operation and care.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assessed customer needs to provide assistance and information on product features.
- Used technology resources to assist customers in locating and selecting items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
Education
Licensed Esthetician - Esthetics
Penrose Academy
Scottsdale, AZ05-2024
Bachelor of Arts - Early Childhood Education
Arizona State University
Tempe, AZ12-2020
Skills
- Performance improvement
- Point of sale operation
- Effective customer upselling
- Customer service
- Hospitality service expertise
- Adaptability
- Skincare Treatments
- Facials, Chemical Peels, Microneedle, Dermaplane, DiamondGlow, Lymphatic Drainage Massage
- Communication
- Product Knowledge
- Time management
Accomplishments
- Presidents Honor Roll at Penrose Academy
- Presidents Honor Roll at Arizona State University
- Bloodborne Pathogen Certified
- First Aid Certified
- Barbicide Certified
- $75.35 Average Retail Per Visit in Student Spa
- Brought in 20 clients to the Student Spa
Certification
- Aesthetics License
References
References available upon request.
Timeline
Waitress
The Scott Resort and Spa
11.2024 - Current
Server Manager
Loco Patron
08.2018 - 10.2023
Sales Associate
Celebrity Tanning
01.2017 - 02.2018
Licensed Esthetician - Esthetics
Penrose Academy
Bachelor of Arts - Early Childhood Education
Arizona State University
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