Sianne Simmons
Smyrna,GA
Summary
Was involved in many clubs and organizations around the high school during 2016 to 2020 while keeping grades up. Insightful and productive team member with active communication skills and flexible approach to resolving daily issues. Detail-oriented and knowledgeable medical assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience dedicated to optimal patient care. Hard working employee ready to work and help around as much as able. Will always help out customers and try to grant all requests to ensure the customer has a great experience at the establishment.
Overview
5
5
years of professional experience
Work History
Clinical Medical Assistant
AICA
06.2024 - Current
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Logistics Manager
Stay Moving LLC
08.2020 - 11.2024
- Keeps track of toll passes and bills
- Constructs payroll sheets for the truck drivers
- File IFTA quarterly reports
- Submit files such as the rate confirmation and bill of landing for each load to the corresponding company
Sales Associate
Old Navy
06.2022 - 05.2024
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Informed customers of promotions to increase sales productivity and volume.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Games Attendant
Main Event
08.2020 - 01.2022
- Checked the 100+ games in the center to make sure they work properly.
- Answered guest questions to provide fun game experience.
- Fixed the games that were broken.
- Sanitized games to ensure that they were clean for customers to use.
- Worked the register in the center's prize store to exchange points customers earned from playing games for prizes.
- Operated the laser tag games including beginning and finishing the game session, checking the laser tag vests to make sure they work properly, and explaining the rules for the session to customers.
- Completed pre-opening preparations by stocking prizes and supplies.
- Explained and demonstrated games and attractions to assist guests.
- Monitored rules and regulations for each attraction.
- Assisted with ticket redemption and provided prize selection to customers.
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
- Stocked and displayed merchandise in prize area to encourage guests to win game tickets.
- Reported game malfunction to maintenance department for resolution to decrease machine downtime.
Education
Specialist in Psychology - Psychology
Howard University
Washington, DC05.2024
Skills
- Picking and processing
- Document control
- Collecting information
- Meticulous attention to detail
- Planning and execution
- Detail oriented
- Meeting preparation
- Sanitation
- HIPAA compliance
- Patient confidentiality
- Store opening and closing
- Teamwork and collaboration
Languages
English
Native or Bilingual
Japanese
Limited Working
Skills
- Progress Monitoring
- Customer Service
Timeline
Clinical Medical Assistant
AICA
06.2024 - Current
Sales Associate
Old Navy
06.2022 - 05.2024
Games Attendant
Main Event
08.2020 - 01.2022
Logistics Manager
Stay Moving LLC
08.2020 - 11.2024
Specialist in Psychology - Psychology
Howard University