Sibel Seitllari
Chicago,IL
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Associate
Salon Centric Warehouse
Harwood Heights, IL
06.2011 - Current
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Tracked sales performance metrics to identify trends in market place.
- Opening and closing the store.
- Customer service such as answering calls taking orders on the phone and online.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
Nordstrom Rack
Skokie, IL
09.2014 - 02.2015
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Tracked sales performance metrics to identify trends in market place.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Placed special orders or called other stores to find desired items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended, selected and located merchandise based on customer desires.
Stylist Assistant
Salon 511
Chicago, IL
06.2005 - 06.2011
- Managed bookings by scheduling appointments with stylists based on availability.
- Unpacked merchandise and arranged it on the set according to instructions from the stylist.
- Communicated effectively with clients to ensure their satisfaction with styling services provided.
- Documented details of all styling jobs including dates, locations and contact information.
- Organized and maintained styling equipment, inventory, racks and shelves.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Education
Trade - Cosmetology
Niles Beauty School
Niles 11-2015
High School Diploma -
Notre Dame Highschool For Girls
Chicago, IL05-2008
Skills
- Product Sales
- Customer Needs Assessment
- Client Account Management
- Sales Development
- Inventory Control
- Upselling
- Order Processing
- Promotional support
- Payment Processing
- Cash Handling Accuracy
- Product Promotions
- Store Opening and Closing
- Relationship selling
- Listening Skills
- Customer Service
- Sales expertise
- Cash Handling
- Multi-tasking strength
Certification
- Cosmetology
Timeline
Sales Associate
Nordstrom Rack
09.2014 - 02.2015
Sales Associate
Salon Centric Warehouse
06.2011 - Current
Stylist Assistant
Salon 511
06.2005 - 06.2011
Trade - Cosmetology
Niles Beauty School
High School Diploma -
Notre Dame Highschool For Girls