Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sibel Seitllari

Chicago,IL

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sales Associate

Salon Centric Warehouse
Harwood Heights, IL
06.2011 - Current
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Tracked sales performance metrics to identify trends in market place.
  • Opening and closing the store.
  • Customer service such as answering calls taking orders on the phone and online.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Sales Associate

Nordstrom Rack
Skokie, IL
09.2014 - 02.2015
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Tracked sales performance metrics to identify trends in market place.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Placed special orders or called other stores to find desired items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended, selected and located merchandise based on customer desires.

Stylist Assistant

Salon 511
Chicago, IL
06.2005 - 06.2011
  • Managed bookings by scheduling appointments with stylists based on availability.
  • Unpacked merchandise and arranged it on the set according to instructions from the stylist.
  • Communicated effectively with clients to ensure their satisfaction with styling services provided.
  • Documented details of all styling jobs including dates, locations and contact information.
  • Organized and maintained styling equipment, inventory, racks and shelves.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.

Education

Trade - Cosmetology

Niles Beauty School
Niles
11-2015

High School Diploma -

Notre Dame Highschool For Girls
Chicago, IL
05-2008

Skills

  • Product Sales
  • Customer Needs Assessment
  • Client Account Management
  • Sales Development
  • Inventory Control
  • Upselling
  • Order Processing
  • Promotional support
  • Payment Processing
  • Cash Handling Accuracy
  • Product Promotions
  • Store Opening and Closing
  • Relationship selling
  • Listening Skills
  • Customer Service
  • Sales expertise
  • Cash Handling
  • Multi-tasking strength

Certification

  • Cosmetology

Timeline

Sales Associate

Nordstrom Rack
09.2014 - 02.2015

Sales Associate

Salon Centric Warehouse
06.2011 - Current

Stylist Assistant

Salon 511
06.2005 - 06.2011

Trade - Cosmetology

Niles Beauty School

High School Diploma -

Notre Dame Highschool For Girls
Sibel Seitllari