Sicily Distefano
Pocatello,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance.
Overview
3
3
years of professional experience
Work History
Barista
The Human Bean
02.2023 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Dog Grooming Assistant
Dip N Clips
11.2021 - 05.2022
- Assisted head groomer in completing grooming tasks, resulting in a streamlined and timely process for clients.
- Contributed to increased client retention through personalized interactions with pet owners during appointments.
- Helped develop customized grooming plans for individual dogs based on breed, size, coat condition, and owner preferences.
- Worked collaboratively with team members to ensure efficient scheduling and smooth daily operations within the salon.
- Improved customer satisfaction by providing compassionate and efficient grooming services for various dog breeds.
Cashier
The Works Deli
09.2021 - 01.2022
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Busser
Hokkaido Sushi
01.2021 - 05.2021
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
Education
GED -
Idaho State University
Pocatello, ID10.2022
Skills
- Espresso Machine Operation
- Deep Cleaning Expertise
- Up-Selling
- Professional Demeanor
- Cash Register Operation
- Team Player
- Excellent Memory
- Automotive Detailing
- Hand Tools
- Effective Communication
- Concept Visualization
- Design Improvements
- Adaptability and Flexibility
Timeline
Barista
The Human Bean
02.2023 - 12.2023
Dog Grooming Assistant
Dip N Clips
11.2021 - 05.2022
Cashier
The Works Deli
09.2021 - 01.2022
Busser
Hokkaido Sushi
01.2021 - 05.2021
GED -
Idaho State University
Similar Profiles
Vanessa ManzoVanessa Manzo
Drink Specialist at The Human BeanDrink Specialist at The Human Bean
Kalie CoxKalie Cox
Barista at The Human BeanBarista at The Human Bean
Gracie HarmsGracie Harms
Barista at The Human BeanBarista at The Human Bean
Kateleigh ZeiglerKateleigh Zeigler
Barista at The Human BeanBarista at The Human Bean
Joan YazzieJoan Yazzie
Housekeeping Supervisor at Fort Hall Casino and HotelHousekeeping Supervisor at Fort Hall Casino and Hotel