Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sid Thomas

Syracuse,Utah

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Planet Fitness
06.2020 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Results Liason

LadyBoss
02.2019 - 06.2020
  • Communicated with community members to assess concerns or current issues and identify corrective measures.
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Engaged clients in health-related activities to enhance overall well-being.
  • Participated in health promotion campaigns to raise awareness of health issues.

Certified Nursing Assistant

Home Instead Senior Care Home
02.2017 - 09.2019
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Certified Crew Trainer

McDonalds
01.2016 - 07.2018
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Trained other employees in customer service, food safety, and performance requirements.

Education

High School Diploma -

Davis High School
Kaysville, UT
05.2018

Certified Nurses Assistant - Nursing Assistance

Davis Applied Technology College
Kaysville, UT
02.2017

Skills

  • Program Development
  • Networking Abilities
  • Event Management
  • Team Training
  • Analytical Skills
  • Problem Resolution
  • Staff Retention Programs
  • Verbal and Written Communication

Certification

Adult CPR/AED Certified

Official Skill Evaluator CPR/AED

Timeline

General Manager

Planet Fitness
06.2020 - Current

Results Liason

LadyBoss
02.2019 - 06.2020

Certified Nursing Assistant

Home Instead Senior Care Home
02.2017 - 09.2019

Certified Crew Trainer

McDonalds
01.2016 - 07.2018

High School Diploma -

Davis High School

Certified Nurses Assistant - Nursing Assistance

Davis Applied Technology College

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Sid Thomas