Results-driven professional with a proven track record in enhancing customer experiences and driving sales performance. Skilled in operations management and decision-making, with a focus on streamlining workflows to achieve operational excellence.
Overview
8
8
years of professional experience
Work History
Owner
Ambati Luxe
Cicero, NY
01.2025 - Current
Leveraged CRM systems to track client interactions and manage sales opportunities effectively.
Acquired extensive knowledge of luxury brands across multiple product categories to provide well-rounded customer service experiences.
Coordinated order processing and fulfillment to maintain timely delivery schedules.
Manager Director
Jewelry By Jay
Cicero, NY
09.2022 - 01.2026
Streamlined operational workflows, resulting in reduced turnaround times for order fulfillment.
Led staff training initiatives to improve customer service standards and operational efficiency.
Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
Assisted in maintaining employee records & payroll, ensuring compliance with regulations and internal policies.
Led revenue growth strategies, achieving 69% year-over-year revenue growth
Delta Technician
Delta Sonic
Syracuse, NY
07.2022 - 11.2022
Operated and maintained car wash equipment for optimal performance and efficiency.
Trained new technicians on safety protocols and operational procedures.
Enhanced customer experience by providing friendly and professional service.
Cleaned windows, mirrors, headlights, taillights, and waxed, and buffed vehicles exterior.
Sales Associate
Venetian Jewelers
Juneau, AK
06.2018 - 08.2018
Developed extensive knowledge of product features to enhance customer experience and satisfaction.
Assisted customers in selecting jewelry, providing personalized recommendations based on preferences.
Streamlined checkout processes, improving transaction speed and enhancing overall efficiency at point-of-sale.