Sidneia Moraes
Webster,FL
Summary
Dynamic Office Manager with a proven track record at Donovan Services and Max13 Construction, excelling in customer service and office administration. Expert in inventory control and staff training, fostering a collaborative team environment. Recognized for maintaining balanced budgets and enhancing operational efficiency, ensuring a seamless experience for clients and employees alike. Bilingual communicator.
Overview
20
20
years of professional experience
Work History
Office Manager
Max13 Construction
12.2021 - 01.2025
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Store Manager
Donovan Services Inc.
06.2005 - 11.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
Escola Estadual Odilon Beherens
BrasilSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Inventory control
- Operations management
- Staff hiring
- Employee training
- Team supervision
- Bilingual
Languages
Portuguese
Native or Bilingual
Timeline
Office Manager
Max13 Construction
12.2021 - 01.2025
Store Manager
Donovan Services Inc.
06.2005 - 11.2021
High School Diploma -
Escola Estadual Odilon Beherens
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