Sidney Chandler
Johnson City,TN
Summary
Dynamic logistics manager with a strong focus on customer relations and operations management. Skilled in developing operational strategies and overseeing financial performance to ensure profitability and compliance. Committed to enhancing client satisfaction and fostering long-term partnerships.
Overview
7
7
years of professional experience
Work History
Owner Operator/Logistics Manager
JChandler LLC
Johnson City, TN
01.2021 - Current
- Developed and implemented operational strategies to enhance business efficiency and customer satisfaction.
- Managed financial operations, including budgeting, forecasting, and expense tracking to ensure profitability.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily business activities, ensuring compliance with industry regulations and best practices.
Service Advisor
Smith Brothers Harley-davidson
Johnson City, TN
04.2019 - 07.2020
- Provided expert product knowledge to customers, enhancing their purchasing experience.
- Collaborated with service technicians to ensure timely and accurate vehicle repairs.
- Managed customer inquiries and complaints, providing effective solutions to improve satisfaction.
- Coordinated service appointments, optimizing scheduling for maximum efficiency.
Education
No Degree - Engineering
East Tennessee State University
Johnson City, TNHigh School Diploma -
Daniel Boone High School
Johnson City, TN05-2017
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Staff management
Timeline
Owner Operator/Logistics Manager
JChandler LLC
01.2021 - Current
Service Advisor
Smith Brothers Harley-davidson
04.2019 - 07.2020
No Degree - Engineering
East Tennessee State University
High School Diploma -
Daniel Boone High School