Sidney Hollister
Newman Lake
Summary
Detail-oriented healthcare professional with 11+ years of experience across primary care, cardiology, and acute care settings. Proven ability to lead clinic operations, implement safety protocols, and deliver high-quality patient care for specialized populations, including first responders. Skilled in venipuncture, cardiac testing, EHR documentation (Epic), and team training. Known for improving clinic efficiency, patient outcomes, and regulatory compliance.
Overview
11
11
years of professional experience
6055
6055
years of post-secondary education
1
1
Certification
Work History
Certified Clinical Medical Assistant (CCMA), CPT
Emergency Responders Health Center (ERHC)
Spokane
12.2025 - Current
- Conduct comprehensive occupational physicals for first responders, ensuring compliance with departmental and regulatory standards
- Perform venipuncture and specimen collection with high accuracy and patient-centered care
- Lead a childhood immunization program in partnership with the Department of Health, increasing vaccine compliance and outreach
- Serve as Lead Safety Representative, developing and enforcing clinic-wide safety protocols and compliance standards
- Manage medication and vaccine inventory, including storage, tracking, and documentation
- Process prior authorizations to ensure timely treatment and minimize care delays
- Coordinate scheduling for patients and departments, improving clinic efficiency and workflow
- Act as liaison for L&I workers' compensation claims for city employees, ensuring proper documentation and follow-up
- Conduct and monitor cardiac stress testing, ensuring patient safety and accurate reporting
- Train and onboard new hires, providing mentorship in clinical procedures and workflow optimization
- Support interdisciplinary collaboration to maintain high standards of patient care and clinic operations
Certified Medical Assistant
Providence Spokane Cardiology
Spokane
09.2019 - Current
- Support cardiologists in high-volume clinic (16-24 patients/day) for diagnostic and follow-up care
- Perform 12-lead EKGs, Holter monitor placement, and cardiac stress testing
- Accurately document patient data in Epic EHR system
- Provide patient education, including pre/post-procedure instructions
- Coordinate labs, imaging, referrals, and cardiac clearances
- Manage scheduling, insurance authorizations, and patient communications
- Triage calls and MyChart messages, ensuring timely clinical response
- Maintain exam room readiness and clinical supplies
- Deliver compassionate care, contributing to strong patient satisfaction
Certified Nursing Assistant (CNA)
Sacred Heart Medical Center
Spokane
05.2016 - 09.2019
- Monitored and documented vital signs to support clinical decision-making
- Assisted patients with daily living activities while maintaining dignity and comfort
- Supported nursing staff with procedures and infection control practices
- Provided patient and family education and emotional support
- Assisted with staff training and onboarding
- Maintained safety standards and responded promptly to patient needs
Certified Nursing Assistant (CNA)
Touchmark Skilled Nursing Facility
Spokane
03.2015 - 05.2016
- Assisted with ADLs, mobility, and rehabilitation exercises
- Monitored and reported changes in patient condition
- Maintained accurate EHR documentation
- Supported care planning with interdisciplinary teams
- Ensured patient safety, comfort, and dignity
Education
Certified Medical Assisting -
University of Providence
Certified Nursing Assistant Program -
NEWTECH Skills Center
High School Diploma -
West Valley High School
Skills
- Venipuncture & Specimen Collection
- Cardiac Testing (EKG, Holter, Stress Testing)
- Epic EHR Documentation
- Patient Education & Communication
- Clinical Workflow Optimization
- Medication & Vaccine Management
- Prior Authorizations & Referrals
- Infection Control & Safety Compliance
- Team Training & Leadership
- Vital Signs & Patient Triage
Certification
- Certified Clinical Medical Assistant (CCMA), National Healthcareer Association
- Certified Phlebotomy Technician (CPT), 12/31/26
- BLS / CPR / AED Certified
Personal Information
Title: Clinical Supervisor | CCMA, CPT
Timeline
Certified Clinical Medical Assistant (CCMA), CPT
Emergency Responders Health Center (ERHC)
12.2025 - Current
Certified Medical Assistant
Providence Spokane Cardiology
09.2019 - Current
Certified Nursing Assistant (CNA)
Sacred Heart Medical Center
05.2016 - 09.2019
Certified Nursing Assistant (CNA)
Touchmark Skilled Nursing Facility
03.2015 - 05.2016
Certified Medical Assisting -
University of Providence
Certified Nursing Assistant Program -
NEWTECH Skills Center
High School Diploma -
West Valley High School