Summary
Overview
Work History
Education
Skills
Timeline
Generic

SIDNEY KIRK

Barrington,NJ

Summary

Results-driven retail and operations leader with over 14 years of experience in enhancing store performance and implementing effective sales strategies. Proven track record in optimizing operations to boost profitability and streamline workflows. Expertise in SAP and Microsoft Office, coupled with a strong ability to resolve hardware and software challenges. Recognized for fostering a customer-first culture and improving team retention through targeted coaching and process improvements.

Overview

16
16
years of professional experience

Work History

Store Manager

CVS Pharmacy, Retail
Manhattan, NY
03.2022 - Current
  • Oversee all aspects of daily store operations, including inventory management, staffing, scheduling, and ensuring compliance with company policies and industry regulations.
  • Lead, coach, and inspire team members to grow professionally while maintaining a positive and productive workplace culture.
  • Track and analyze key performance indicators to identify opportunities for improvement and implement strategies that drive revenue, customer satisfaction, and operational excellence.
  • Align store performance with broader corporate goals, ensuring consistency, quality, and compliance across all areas of operation.

Store Manager

Duane Reade Pharmacy
Manhattan, NY
09.2004 - 02.2018
  • Led 60+ employees and 5 department leads, overseeing all store functions and ensuring seamless daily operations
  • Advanced from Shift Lead to Store Manager through consistent leadership, performance, and operational results
  • Boosted profitability by reducing shrink and implementing stronger inventory control measures
  • Enhanced customer satisfaction and loyalty through focused staff training and service improvements
  • Managed payroll, cash handling, and internal compliance audits with accuracy and accountability

Education

High School Diploma -

Louis D. Brandeis High School
145 W 84th St, New York, NY 10024
07-2004

Skills

  • Leadership & Team Development: Training and mentoring staff, guiding leadership growth, onboarding new hires, and fostering team motivation
  • Operations Management: Overseeing inventory control, managing P&L, coordinating store openings/closings, scheduling, and handling billing processes
  • Customer Engagement: Resolving conflicts, driving promotional initiatives, delivering exceptional service, and implementing loss prevention strategies
  • Technical Proficiency: Skilled in SAP, Microsoft Office Suite, logistics coordination, and operating forklifts and cranes
  • Analytical & Strategic Planning: Conducting financial reporting, leading audits, enhancing communication, and improving operational efficiency

Timeline

Store Manager

CVS Pharmacy, Retail
03.2022 - Current

Store Manager

Duane Reade Pharmacy
09.2004 - 02.2018

High School Diploma -

Louis D. Brandeis High School

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