Sidney Marshall
Detroit,MI
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Exceptional in outdoor conditions and lifting heavy equipment.
Overview
7
7
years of professional experience
Work History
Server
Griffin Claw Brewing
Rochester Hills, Washington
08.2022 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Addressed complaints to kitchen staff and served replacement items.
- Greeted customers and served food and drinks
Server
Johnny Black's Public House
Waterford, Michigan
05.2020 - 07.2022
- Greeted guests and provided menus.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Golf Caddy
Pine lake country club
Waterford, Michigan
02.2018 - 02.2020
- Managed the golf bag to ensure easy access to clubs and accessories.
- Ensured adherence to golf etiquette and rules among players.
- Walked and carried heavy equipment outdoors
Education
Associate of Arts - General Studies
Oakland Community College
Bloomfield Hills, MI04-2025
High School Diploma -
Waterford Mott Highschool
Waterford, Michigan05-2021
Skills
- Table resetting
- Hostess support
- Order delivery practices
- Team member support
- Safe food handling
- Multitasking and organization
- Heavy lifting
- Outdoor work
Timeline
Server
Griffin Claw Brewing
08.2022 - Current
Server
Johnny Black's Public House
05.2020 - 07.2022
Golf Caddy
Pine lake country club
02.2018 - 02.2020
Associate of Arts - General Studies
Oakland Community College
High School Diploma -
Waterford Mott Highschool