Sidney Roll
Joshua,TX
Summary
Professional with practical experience and readiness for healthcare role. Strong foundation in venipuncture, specimen handling, and patient interaction. Known for seamless team collaboration and adaptability in dynamic environments. Consistent focus on achieving accurate and timely results, ensuring high standards of care and reliability. Skilled in maintaining patient comfort and adhering to safety protocols.
Overview
6
6
years of professional experience
Work History
Barista Manager
Mug On The Square
05.2023 - 08.2024
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored barista staff, enhancing team skills and service consistency.
- Implemented inventory management practices, optimizing supply levels and reducing waste.
- Developed training materials for new hires, streamlining onboarding processes.
Sales Associate
Nothing Bundt Cakes
12.2021 - 03.2023
- Provided exceptional customer service, ensuring a positive experience for all guests.
- Assisted in inventory management, maintaining stock levels and product freshness.
- Handled cash transactions accurately, contributing to daily financial reconciliation.
- Trained new team members on operational procedures and customer engagement techniques.
Lead Barista
Starbucks, Barista
11.2019 - 08.2020
- Trained new baristas on beverage preparation and customer service standards.
- Managed daily inventory, ensuring stock levels met operational needs.
- Implemented efficient workflow processes to enhance service speed and quality.
- Developed engaging customer experiences through personalized beverage recommendations.
Barista
Undergrounds Coffee Company
02.2018 - 09.2019
- Crafted high-quality espresso beverages while maintaining consistency and attention to detail.
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction with each order.
- Operated espresso machines and coffee grinders, adhering to safety and operational standards.
- Maintained cleanliness of workstations and equipment, promoting a safe and inviting environment.
Education
Associate of Arts - Education
New Mexico Junior College
Hobbs, NM05-2026
No Degree - Phlebotomy
Phlebotomy USA
Fort Worth, TX09-2025
Skills
- Customer service
- Venipuncture technique
- HIPAA compliance
- Patient communication
- Cleanliness and organization
- Health and safety compliance
- Staff training and development
- Order of draw
- Professionalism and ethics
- Capillary puncture
Timeline
Barista Manager
Mug On The Square
05.2023 - 08.2024
Sales Associate
Nothing Bundt Cakes
12.2021 - 03.2023
Lead Barista
Starbucks, Barista
11.2019 - 08.2020
Barista
Undergrounds Coffee Company
02.2018 - 09.2019
Associate of Arts - Education
New Mexico Junior College
No Degree - Phlebotomy
Phlebotomy USA