Sidney Wafula
Tucson,AZ
Summary
Behavioral Health Technician with expertise in delivering emotional support and executing effective de-escalation strategies. Proven track record in monitoring patient behavior and working collaboratively with healthcare teams to improve treatment outcomes and maintain safety.
Overview
2
2
years of professional experience
Work History
Direct Support Specialist
Child and Family Support Services (CFSS)
Tucson, AZ
11.2025 - Current
- Provided crisis intervention and de-escalation support during challenging situations.
- Facilitated community integration for clients by accompanying them to various events and outings, fostering social connections.
- Teach clients to develop emotional regulation, communication, problem-solving and decision-making, conflict-resolution, anger management, independent living, personal hygiene and self-care, and community safety awareness skills.
- Support clients to integrate learned skills in real-life settings like at home, school, parks, libraries, recreation centers, stores and restaurants, and community events.
- Work with parents or guardians to reinforce clients' treatment goals, encourage positive parenting strategies, share observation about clients' progress, and help families access community resources.
- Provide behavioral support by helping clients manage challenging behaviors, reduce emotional outbursts, increase positive social interaction, follow directions and routines, and develop healthy coping skills.
- Maintaining accurate clinical records such as skills training notes, psychosocial rehabilitation notes, progress summary notes, incident reports (when necessary), and overall documentation of clinical goals, interventions, and responses.
- Support clients with community integration by encouraging and facilitating peer relationships, participation in recreational activities, appropriate social behavior, community, engagement, and confidence and independence.
- Collaborate with the clinical team such as Case Mangers, Therapists, families, program coordinators, and schools and community providers (when authorized).
Behavioral Health Specialist
Crisis Response Center
2802 E District St, Tucson, , AZ
08.2025 - 10.2025
- Conducted initial assessments for individuals in crisis situations.
- Provided emotional support to clients experiencing mental health emergencies.
- Collaborated with multidisciplinary teams to develop treatment plans.
- Documented client interactions and maintained accurate records.
- Educated clients on coping strategies for behavioral challenges.
- Responded promptly to emergency calls for immediate intervention.
- Assisted clients in developing coping skills to manage stress, anxiety, depression, and other mental health issues.
- Monitored client progress through regular assessments and documented their behavior every 15 minutes (Q15).
- Provided basic nursing care to patients such as technical monitoring, taking vital signs and assisting with activities of daily living.
- Made rounds and monitored patients' activities, physical and mental status and reported to nursing staff.
- Helped with deescalation of patients' behavior, redirection of patient and/or participating in restraint or seclusion as needed.
Behavioral Health Technician
Nile Health Network
Tucson, Arizona
07.2025 - 08.2025
- Monitored client progress, reporting changes to care team promptly.
- Facilitated daily activities and therapeutic interventions for clients.
- Maintained a safe, supportive environment for all clients.
- Documented client interactions and ensured accurate record-keeping.
- Collaborated with multidisciplinary teams to improve client care strategies.
- Assessed patient behavior and responses to treatment plans effectively.
- Provided emotional support to clients during challenging situations.
- Organized daily activities like arts, crafts, games, and music therapy to promote healthy coping skills.
Behavioral Health Technician
Agape In-home Care
16301 NE 8th St Ste 121, BELLEVUE, WA
06.2024 - 06.2025
- Assisted clients with daily living activities and personal care needs.
- Monitored client behavior and reported changes to healthcare professionals, such as nurses, physical therapists, and psychiatrists.
- Documented client progress and maintained accurate records consistently.
- Provided emotional support and built trusting relationships with clients.
- Ensured a safe environment by adhering to safety protocols and guidelines.
- Maintained client and employee areas in good working order and with adequate supplies.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Accompanied patients to medical and counseling appointments.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Implemented therapeutic activities to support mental health and well-being.
Education
High School Diploma -
Butula Boys High School
Busia, Kenya12-2010
Skills
- Crisis intervention
- Team collaboration
- Safety compliance
- Patient monitoring
- Communication skills
- Stress management
- Conflict resolution
- Patient observation
- De-escalation strategies
- Empathy and compassion
- Behavioral control
- Verbal de-escalation
- Active listening
- Treatment planning
- Behavioral assessment
- Client documentation
- Therapeutic activities
- Emotional support
- Mental health support
- Walking rounds
- Activities of daily living management
- Emergency response
- Conflict de-escalation
Languages
English
Professional
Swahili
Professional
Timeline
Direct Support Specialist
Child and Family Support Services (CFSS)
11.2025 - Current
Behavioral Health Specialist
Crisis Response Center
08.2025 - 10.2025
Behavioral Health Technician
Nile Health Network
07.2025 - 08.2025
Behavioral Health Technician
Agape In-home Care
06.2024 - 06.2025
High School Diploma -
Butula Boys High School