Summary
Overview
Work History
Education
Skills
Acting
Languages
Timeline
Generic

Sidra Syed

Ansonia,CT

Summary

Energetic Hostess with a passion to enhance customer experiences in a food service setting. Courteous and friendly when directing customers in the restaurant, handling customer complaints, and taking reservations. Boosts efficiency in team collaboration by multi-tasking and communicating effectively. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

6
6
years of professional experience

Work History

Hostess and Server

Misimi
03.2022 - Current
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations 3 and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Partnered with servers to quickly address any potential issues related to food allergies or dietary restrictions, ensuring a positive dining experience for all guests.
  • Supported restaurant marketing efforts through effective social media engagement and promotional event planning.
  • Advised customers about special offerings and menu items to help drive sales.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Served food and beverages promptly with focused attention to customer needs.

Fast Food Worker

Dominoes Pizza
04.2021 - 03.2022
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.

Volunteer

Griffin Hospital
01.2019 - 03.2021
  • Visited and assisted about 5-10 sick elderly patients with eating, exercising, and other small tasks per shift.
  • Used strong interpersonal communication skills to convey information to others.
  • Educated patients on preventative measures and self-care techniques, fostering long-term wellness habits.
  • Maintained a safe environment for both patients and staff members by promptly addressing any hazards or unsafe conditions observed during daily activities.
  • Improved patient comfort by providing compassionate care and support during their stay.

Cashier

ShopRite
03.2018 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Associate of Arts - Liberal Arts And Sciences

Gateway Community College
New Haven, CT
05.2023

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Hospitality service expertise
  • Bilingual (English and Urdu)
  • Excellent Communication
  • Teamwork and Collaboration
  • Organization skills

Acting

Passionate about storytelling and filmmaking, I have been acting for 2 years in student films, independent short films and feature films, and commercials. I enjoy the camaraderie on film sets and being around other inspiring filmmakers. I love to meet people with similar interests and learn from them.

Languages

Urdu
Native or Bilingual
Turkish
Professional Working
Spanish
Limited Working

Timeline

Hostess and Server

Misimi
03.2022 - Current

Fast Food Worker

Dominoes Pizza
04.2021 - 03.2022

Volunteer

Griffin Hospital
01.2019 - 03.2021

Cashier

ShopRite
03.2018 - 09.2018

Associate of Arts - Liberal Arts And Sciences

Gateway Community College

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Sidra Syed