Process Assistant Level III
Amazon.com Inc
SWA2 - Renton, WA
- Working as Process Assistant Level 3 in SWA2, demonstrating expertise in flow management while handling outbound operations.
- Implemented efficient strategies for on-time delivery, effectively managing large teams consisting of more than 70 people.
- Ensured successful area performance by continuously tracking and reporting metrics.
- Acted as the safety POC for Mind Your Step Program, ensuring compliance through daily audits and thorough examination of AA's pending orders.
- Demonstrated proficiency in cleaning all CPTs and ensuring timely customer order processing, while consistently meeting quality standards.
- Led SWA2 in donation efforts and attained a faultless 100% EPI audit score for the month of March.
- Proficient in resolving RTS issues and optimizing sortation processes.
- Hazmat, Inbound, Outbound, VNA and Dispatch problem solving responsibilities.
- Utilized expertise as AFM to enhance floor health and optimize ICQA.
- Provided support to team members in resolving process-related issues.
- Participated in meetings with internal teams to discuss process changes or modifications.
- Identified areas for improvement within existing processes.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
