Siena Meyer
Jersey Girl Restaurant Group
Mount Laurel
1
Language
4
years of professional experience
Experienced in high-volume dining settings, excelling in guest service and team collaboration. Proficient in order processing, payment handling, and upselling strategies. Maintains cleanliness and organization in service areas, contributing to overall operational efficiency. Dedicated to creating exceptional experiences that enhance customer satisfaction.
Work History
Server
2 Years 3 Months- Delivered exceptional customer service, contributing to positive dining experiences.
- Provided excellent customer service to ensure satisfaction.
- Managed table assignments to ensure timely service for all guests.
- Took accurate orders and communicated them to the kitchen staff.
- Handled customer inquiries and resolved issues promptly and professionally.
- Resolved customer inquiries and issues promptly, ensuring satisfaction and loyalty.
- Coordinated with team members to streamline service flow during peak hours.
- Maintained cleanliness of dining area and ensured proper table settings.
Beauty Advisor
6 Months- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Managed inventory to maintain product availability, enhancing customer satisfaction.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Demonstrated product application techniques to educate clients on effective usage.
- Created a positive shopping experience for each customer through effective communication skills.
- Engaged with customers to assess needs and recommend tailored products, fostering loyalty.
- Maintained cleanliness and organization of beauty displays to promote a welcoming environment.
- Facilitated positive shopping experiences through strong communication and personalized service.
- Assisted in inventory management to ensure product availability for customers.
Barista
1 Year 3 Months- Assisted customers with menu selections and provided exceptional service.
- Ensured cleanliness and organization of workstations to enhance efficiency during service.
- Prepared high-quality espresso beverages following standard recipes and procedures.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Processed cash transactions accurately, contributing to smooth and efficient customer service.
- Collaborated with team members to meet daily operational goals efficiently.
- Managed morning rush effectively by prioritizing tasks and ensuring quick service. of customers daily with efficient, levelheaded customer service.
- Greeted customers warmly upon arrival to create a welcoming atmosphere. and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Bachelor of Science - Nursing
High School Diploma
Skills
Exceptional customer service
Service prioritization
Sanitation practices
Service optimization
Sales expertise
Team collaboration
Table management
Effective communication
Time management
Problem resolution
Visual merchandising
Upselling techniques
Languages
Italian
Native/ Bilingual
Timeline
Server
Jersey Girl Restaurant Group
05.2024 - CurrentRead More
Beauty Advisor
Sephora
11.2023 - 05.2024Read More
Barista
Starbucks
05.2022 - 08.2023Read More
Lenape High School
High School Diploma
Read More
University of Vermont
Bachelor of Science from Nursing
Read More
Education and Training
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