Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sienna Adame

Colorado Springs,CO

Summary

Proficient and caring certified nurse assistant. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Authorized to work in the US for any employer

Overview

3
3
years of professional experience

Work History

Customer Service Associate

BroCom Corporation
07.2022 - Current
  • Implemented and developed customer service training processes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.
  • Handled billing and payment issues following guidelines, resolving disputes properly.
  • Promptly responded to inquiries and requests from prospective customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Private Babysitter

01.2018 - Current
  • Consulted with families to discuss activities and behaviors of each child
  • Cared for children ages 1 to 8 in nurturing and age-appropriate way
  • Enforced rules and managed behavior through developmentally appropriate discipline
  • Maintained effective schedule balanced between rest periods, active play, and instruction

Food Champion, Champion

Taco Bell
10.2020 - 01.2022
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Trained newly hired employees on routine tasks and customer service.
  • Helped drive positive customer experience by building relationships, exhibiting empathy, and providing solutions to needs.
  • Input food and drink orders into the system documented special requests, and processed payments.
  • I can work in a fast-paced environment and work well with others

Cashier

Mayos Otaste & See
07.2019 - 09.2019
  • Operated cash register for cash, check and credit card transactions with 95% accuracy
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked prices for customers and processed items sold by scanning barcodes
  • Educated customers on promotions to enhance sales
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers

Education

No Degree - Radiology Technician

Pikes Peak Community College
Colorado Springs, CO
05.2024

High School Diploma -

Sierra High School
Colorado Springs, CO
05.2021

No Degree -

Heart To Heart Academy
Colorado Springs, CO
07.2020

Skills

  • Problem Resolution
  • Team Building
  • Measuring bodily fluids
  • Observing responses
  • Recording vital signs
  • Supporting personal needs
  • Transporting patients
  • Dementia and Alzheimer's knowledge
  • Patient-focused care
  • Bathing
  • Hoyer Lift
  • Customer Service
  • CNA
  • Prioritizing Calls
  • Verbal Communication
  • Order Fulfillment

Timeline

Customer Service Associate

BroCom Corporation
07.2022 - Current

Food Champion, Champion

Taco Bell
10.2020 - 01.2022

Cashier

Mayos Otaste & See
07.2019 - 09.2019

Private Babysitter

01.2018 - Current

No Degree - Radiology Technician

Pikes Peak Community College

High School Diploma -

Sierra High School

No Degree -

Heart To Heart Academy
Sienna Adame