Sienna Demosky
Summary
Detail-oriented professional with extensive experience in customer service and communication. Demonstrated success in improving customer satisfaction in high-pressure environments. Proven adaptability in team settings, excelling in problem-solving and operational efficiency. Recognized for effectively addressing customer needs and optimizing service delivery.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Receptionist
Salon Siren
Tampa, Florida
01.2021 - 03.2023
- Managed front desk operations at a busy salon, ensuring excellent customer service.
- Scheduled and confirmed appointments using salon management software for optimal efficiency.
- Greeted clients warmly, providing assistance and addressing inquiries professionally.
- Maintained cleanliness and organization of reception area and waiting space.
- Processed payments accurately while managing daily cash transactions.
- Coordinated client flow for stylists, ensuring timely preparation of necessary tools and resources.
- Addressed client feedback and resolved concerns, contributing to increased satisfaction levels.
- Promoted salon services and products, enhancing overall customer experience.
Team Member
Five Guys
Tampa, Florida
03.2023 - 08.2024
- Resolved customer issues with expert knowledge, leading to increased satisfaction.
- Provided excellent face-to-face and telephone service to customers.
- Assisted customers with inquiries and requests to improve overall satisfaction.
- Identified customer needs promptly and addressed them efficiently.
- Executed daily duties ensuring high-quality service and timely completion.
- Proposed innovative strategies to elevate team performance and achieve goals.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Prioritized tasks effectively to meet service objectives.
Server
La Segunda Bakery
Tampa, Florida
08.2024 - 11.2025
- Delivered exceptional customer service in fast-paced bakery environment.
- Engaged with customers, fostering positive interactions to elevate dining experience.
- Processed orders accurately for dine-in and takeout customers.
- Prepared beverage orders, including coffee and specialty drinks for patrons.
- Maintained cleanliness and organization of dining area and service counter.
- Collaborated with kitchen staff, ensuring timely food preparation and delivery to meet customer satisfaction.
- Assisted in training servers on menu items and service procedures, enhancing team knowledge and service quality.
- Processed cash payments for customer orders, balancing register at end of shifts.
Team Member
Macondos Coffee Roasters
Wesley Chapel, Florida
02.2026 - Current
- Guided customers in menu selections and provided product knowledge to enhance their experience.
- Collaborated with team members to improve overall customer service experience.
- Prepared high-quality coffee beverages to fulfill customer orders.
- Ensured cleanliness and organization of coffee preparation area to support efficient operations.
- Operated brewing equipment, ensuring optimal tool functionality.
- Oversaw inventory levels and stocked supplies to ensure smooth daily operations.
- Adhered to safety procedures to maintain a secure working environment.
Education
High School Diploma -
Zephyrhills High School
Zephyrhills, FL06-2024
Associate of Arts - Psychology
Pasco-Hernando State College
New Port Richey, FL07-2026
Skills
- Customer service
- Inventory management
- Cash handling
- Appointment scheduling
- Time management
- Task prioritization
- Team collaboration
- Effective communication
- Dependability
- Problem-solving
- Adaptability
- Goal achievement
- Continuous improvement
- Team motivation
- Flexible scheduling
- Instruction adherence
- Product promotion
Certification
- CPR Licensed
Timeline
Team Member
Macondos Coffee Roasters
02.2026 - Current
Server
La Segunda Bakery
08.2024 - 11.2025
Team Member
Five Guys
03.2023 - 08.2024
Receptionist
Salon Siren
01.2021 - 03.2023
High School Diploma -
Zephyrhills High School
Associate of Arts - Psychology
Pasco-Hernando State College