Sienna Johnson
Dallas
Summary
Reliable Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and loss prevention strategies. I excel in leadership, communication, and problem-solving to enhance team performance and customer satisfaction. I am committed to delivering exceptional service and optimizing store operations for maximum efficiency.
Overview
3
3
years of professional experience
Work History
Keyholder
Brandy Melville
Plano
02.2025 - Current
- Supported and led daily store procedures through teamwork with associates and managers.
- Increased sales through data-driven inventory management, communication and in store operations.
- Optimized customer engagement by using proactive thinking and delivering personalized service.
- Trained associates in daily protocols such as opening and closing the store, inventory organization and digital management, processing shipment, customer service, system operations, and electronic communication to upper management.
Sales Associate
EXPRESS
Dallas
06.2023 - 11.2024
- Delivered excellent customer service by maintaining a positive attitude and making sure clients receive attentive support.
- Built customer loyalty with detailed engagement and assistance.
- Executed online order procedures, RFID inventory tracking, and product placement using digital resources.
Education
High School -
Hillcrest High School
Dallas, TX05.2025
Health Sciences
Dallas College
Dallas, Texas, TXSkills
- Time management
- Inventory tracking using software
- Digital merchandising tools
- Product evaluation
- Team leadership and collaboration
- Communication
- Training and mentoring staff
- Conflict resolution
- Problem solving
- Customer engagement
- Relationship building
- Attention to detail
- Work accuracy
- Data reporting
- Identifying and correcting discrepancies
Community Service
Humane Society of Dallas - Volunteer
Dallas TX
- Collaborated with shelter staff, animals, and potential adopters to ensure the best possible outcome for both the animals and the adopters.
Timeline
Keyholder
Brandy Melville
02.2025 - Current
Sales Associate
EXPRESS
06.2023 - 11.2024
High School -
Hillcrest High School
Health Sciences
Dallas College