Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Siera Gomez

San Diego,CA

Summary

With a strong foundation of empathy and commitment to patient care, I am eager to learn and grow in a healthcare setting. I bring an understanding of patient care guidelines and basic healthcare procedures, along with communication and teamwork skills. Ready to utilize and develop my patient care and clinical assistance skills in a CNA role, I am an experienced healthcare professional prepared to contribute to patient care and support. I excel at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. My focus on teamwork, adaptability, and achieving outcomes sets me apart. Skilled in patient communication, basic medical procedures, and maintaining a clean, safe environment, I am reliable, flexible, and ready to meet changing needs. Confidence in my ability to excel in this role drives me forward. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Ulta Beauty Inc.
12.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Behavior Technician

ABS Kids Aba Therapy Center
09.2023 - 10.2024
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.

Crew Member

SeaWorld
06.2023 - 08.2023
  • Greeted customers and clients to create welcoming atmosphere
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude
  • Assisted team with operational policies and procedures to drive services
  • Represented organization at professional conferences, delivering engaging presentations to diverse audiences.

Crew Member

AMC Theatres
03.2020 - 02.2022
  • Worked front counter and other areas
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Worked well with teammates and accepted coaching from management team
  • Took orders, prepared meals, and collected payments
  • Collaborated with team members to complete orders
  • Cleaned and maintained all areas of restaurant to promote clean image
  • Assisted other team members to achieve goals
  • Addressed guest needs, questions, or concerns to create optimum experience onboard
  • Trained new team members on procedures, customer service, and sales techniques
  • Operated cash register to ring up final bill and process various forms of payment.

Education

Nursing -

Southwestern College
San Diego, CA

Diploma -

Olympian High School
San Diego, CA
06.2023

Skills

  • Customer service
  • Food service
  • Communication skills
  • Computer literacy
  • Time management
  • Guest services
  • English
  • Leadership
  • Microsoft word
  • Problem Management
  • Organizational Skills

Certification

  • CNA - Certified Nurse Assistant
  • BT - Behavior Technician

Timeline

Sales Associate

Ulta Beauty Inc.
12.2023 - Current

Behavior Technician

ABS Kids Aba Therapy Center
09.2023 - 10.2024

Crew Member

SeaWorld
06.2023 - 08.2023

Crew Member

AMC Theatres
03.2020 - 02.2022

Diploma -

Olympian High School

Nursing -

Southwestern College
Siera Gomez