Sierra Allen
Boston,MA
Summary
Goal-oriented Case Manager with 5 years of experience advocating for and empowering vulnerable populations through trauma-informed care, crisis intervention, and resource coordination. Proven success in supporting clients facing challenges related to homelessness, mental health, substance use, and domestic violence. Adept at collaborating across multidisciplinary teams to deliver holistic, client-centered solutions that foster stability and long-term recovery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Stabilization Case Manager
New England Center & Home for Veterans
06.2025 - Current
- Coordinated comprehensive case management services for diverse veteran populations.
- Developed individualized action plans to address client needs and goals.
- Facilitated access to housing, healthcare, and employment resources for veterans.
- Monitored client progress and adjusted interventions based on evolving needs.
Case Manager Intern
Jefferson Moss Magee Rehabilitation Hospital
09.2024 - Current
- Conduct comprehensive patient assessments, creating individualized care plans that improved outpatient recovery outcomes.
- Collaborate with interdisciplinary teams, ensuring consistent holistic patient care.
- Prepare grant applications and assist with securing funding
- Lead discharge planning sessions, improving patient transitions to post-care services and follow-up appointment success.
- Document patient progress using electronic health records (EHR), ensuring compliance with legal and medical standards.
- Identify and secure community resources (housing, transportation, financial aid), improving patient stability and enhancing access to care.
Nanny
Private Household Hancock/Whitehead Families
09.2023 - Current
- Provide specialized care for two children, ages 4 and 7 months, promoting developmental milestones and cognitive growth.
- Administer medication and monitor health records, ensuring accuracy and contributing to consistent child wellness.
- Support infant development through structured baby-led learning activities, leading to improved motor skills and cognitive development.
- Coordinate with parents on daily routines, ensuring continuity of care and effective decision-making.
- Create and manage a safe environment, ensuring a 20% increase in developmental progress and emotional security.
- Maintain comprehensive records of routines, milestones, and progress, ensuring effective communication with parents.
Nanny / House Manager
Private Household Jessie Reich Household
09.2021 - 12.2023
- Developed and implemented structured routines for two children, enhancing their social and emotional growth.
- Coordinated household operations, including scheduling, cleaning, and meal prep, optimizing daily efficiency.
- Provided individualized childcare for ages 5 and 7, promoting cognitive, motor, and social skills development.
- Created a safe, nurturing environment, ensuring emotional security and fostering a positive household atmosphere.
- Communicated proactively with parents, maintaining transparent updates on children’s milestones and daily activities.
Community Advocate / Advocacy for Survivors of Domestic Violence
Rose Haven Day Shelter & Community Center
01.2018 - 12.2020
- Provided direct advocacy to domestic violence survivors, facilitating access to emergency shelter and support services.
- Developed and implemented safety plans for survivors and their families.
- Assisted clients with public benefits enrollment, securing SNAP, Medicaid, and SSI, improving financial stability.
- Coordinated referrals to legal and mental health services. Educated clients on legal rights and resources, empowering 90% of clients to take legal action or pursue support.
Education
Bachelor of Arts - Social Work
Portland State University
Portland, OR06-2025
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Portland Community College
Portland, OR08.2023
Skills
- Client Advocacy Excellence
- Crisis Intervention Strategies
- Trauma-Informed Support Services
- Healthcare Systems Navigation
- Client Empowerment Practices
- Public Benefits Enrollment
- Domestic Violence Advocacy
- Team Collaboration Efficiency
Certification
Child and Baby CPR / AED/CPR | National Child Passenger Safety | Narcan Administration Course
Timeline
Community Stabilization Case Manager
New England Center & Home for Veterans
06.2025 - Current
Case Manager Intern
Jefferson Moss Magee Rehabilitation Hospital
09.2024 - Current
Nanny
Private Household Hancock/Whitehead Families
09.2023 - Current
Nanny / House Manager
Private Household Jessie Reich Household
09.2021 - 12.2023
Community Advocate / Advocacy for Survivors of Domestic Violence
Rose Haven Day Shelter & Community Center
01.2018 - 12.2020
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Portland Community College
Bachelor of Arts - Social Work
Portland State University