Hi, I’m
Sierra Amerson
Jensen Beach,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
years of professional experience
1
Certification
Work History
CubeSmartPalm City, FL
Store Manager
02.2022 - Current
Job overview
- Managed inventory control, cash control and store opening and closing procedures.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions, and efficiently serving up to 20 guests per day.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Tutto FrescoPort St Lucie, FL
Fine Dining Server/Lead Bartender
01.2020 - 02.2022
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Operated efficiently in high-volume setting to serve more than 20 guests per hour.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Sailfish Point Country ClubStuart, FL
Concierge
04.2018 - 01.2020
Job overview
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Arranged for transportation to and from airport, train station and events for visitors.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Skills
- Time Management
- Sales Expertise
- Safety Procedures
- Guest Accommodations
- Verbal and Written Communication
- Customer Service
- Office Management
- Front Desk Operations
- Bank Deposits
- Administrative Skills
Certification
- CNP - Certified Notary Public
Timeline
Store Manager
CubeSmart
02.2022 - Current
Fine Dining Server/Lead Bartender
Tutto Fresco
01.2020 - 02.2022
Concierge
Sailfish Point Country Club
04.2018 - 01.2020
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