Motivated Groomer offering strong work ethic and positive attitude. Highly effective in fast-paced work environments. Works well with others and provides excellent customer service as well as expertly managing dogs and dog behavior. Handles stress well and works efficiently under pressure.
Overview
11
11
years of professional experience
Work History
Salon Manager
Petco
11000 NW Evergreen Pkwy, Beaverton, Or, 97006
07.2020 - Current
Oversaw salon employee performance, facility cleanliness, and sales.
Handled employee scheduling and coverage needs during business hours.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Managed cash flow, business transactions, banking, and accounting processes.
Controlled inventory by tracking expenses, purchases, and shelf stock.
Maintained general appointment calendar and set shift schedules.
Coached and trained employees to optimize performance and achieve demanding business objectives.
Worked to continuously increase salon business through effective sales, service, and operations policies.
Scheduled employees to maintain adequate coverage during business hours.
Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Cut and styled hair for dogs of all breeds
Pro Stylist/Grooming Mentor
Petco
11000 NW Evergreen Pkwy
08.2016 - 07.2020
Produced and distributed internal and external communications.
worked in a timely and efficient manner to complete appointments
Worked with customers to give the most excellent services for their dogs
Educated and mentored groomers in training on breed standard haircuts as well as safety and proper handling
Tested out new groomers on breed standard haircuts as well as proper handling
Salon Manager
Petsmart
865 Colusa Ave, Yuba City, CA 95991
01.2015 - 07.2016
Oversaw salon employee performance, facility cleanliness, and sales.
Handled employee scheduling and coverage needs during business hours.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Managed cash flow, business transactions, banking, and accounting processes.
Worked to continuously increase salon business through effective sales, service, and operations policies.
Coached and trained employees to optimize performance and achieve demanding business objectives.
Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Cut and styled hair for dogs of all breeds
Petstylist
Petsmart
865 Colusa Ave, Yuba City, CA 95991
04.2013 - 01.2015
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
cut and styled dogs of all breeds
Education
Associate of Science - Zoology
Portland Community College
Portland, OR
Skills
Employee Hiring and Retention
Talent Recruitment
Supply Management
Cleanliness and Sanitation
Experience with different breeds and breed standard haircuts
Familiar and experienced with dog behavior including handling dogs under stress, special needs dogs, and senior dogs
Conflict resolution among customers as well as employees