Sierra Cope
Pooler,GA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Associate
Spencer’s Gifts
Pooler, GA
12.2022 - 08.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Ice Cream Server
Marble Slabs Creamery
Pooler, Georgia
07.2022 - 12.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Processed sales transactions for cash, debit and credit purchases.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Notified supervisor and peers of low product inventory and customer complaints.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Movie Theater Attendant
Pooler Cinemas
Pooler, GA
05.2020 - 09.2020
- Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Communicated building deficiencies, security concerns or safety issues to supervisor.
- Assisted in verifying staff credentials, granting access to generally restricted areas.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided information about current and future events at facility.
Education
New Hampstead High School
Bloomingdale, GA12.2023
Skills
- Complaint Resolution
- Dependable and Cooperative
- Billing and Payment Processing
- Safe Food Handling
- Workstation Setup and Breakdown
- Cash Register Operation
- Work Station Organization
- Excellent Communication
- High-Volume Environments
- Cash Handling
- Teamwork and Collaboration
- Adaptability and Flexibility
- Stocking and Replenishing
- Covid Symptom Screening
- Customer Service
- Health Code Requirements
Timeline
Associate
Spencer’s Gifts
12.2022 - 08.2023
Ice Cream Server
Marble Slabs Creamery
07.2022 - 12.2022
Movie Theater Attendant
Pooler Cinemas
05.2020 - 09.2020
New Hampstead High School