Kelly De Leon
Laredo,TX
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
Laredo, TX
06.2019 - 04.2022
- Worked varied hours to meet seasonal and business needs.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Greeted customers and offered assistance for increased customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Associate of Applied Science - Radiologic Technology
Laredo College
Laredo, TX05.2024
Skills
- Customer Interaction
- Conflict Resolution
- Cash Handling
- Cash Register Operation
- Stocking and Replenishing
- Packaging
- Food Safety
- Product and Service Sales
- Multi-tasking strength
- Store Merchandising
- Guest Services
- Stocking
- Complaint resolution
Accomplishments
- Awarded “Employee of the Month” in 2019.
- Documented and resolved customer issues which led to increased customer satisfaction and maintained customer loyalty
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Associate
Walmart
06.2019 - 04.2022
Associate of Applied Science - Radiologic Technology
Laredo College
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