Dynamic professional experienced in managing operations and training staff in fast-paced environments. Skilled in problem-solving and enhancing customer engagement, consistently delivering outstanding service and operational efficiency.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Server
Texas Roadhouse
Fort Worth
07.2025 - Current
Provided exceptional customer service in a fast-paced dining environment.
Processed payments accurately using point-of-sale systems and cash handling procedures.
Trained new servers on menu items, service standards, and restaurant policies.
Stand Manager
Nytex Fireworks
McKinney
07.2018 - 07.2025
Managed daily operations of fireworks sales and inventory.
Organized product displays to enhance customer engagement and visibility.
Resolved customer inquiries and issues promptly and professionally.
Trained staff on safety protocols and customer service practices.
Cashier
Kroger
Fort Worth
01.2024 - 05.2024
Processed customer transactions efficiently and accurately at a busy retail location.
Managed cash register operations, including opening and closing duties as required.
Assisted customers in locating products throughout the store to enhance shopping experience.