Sierra Simmons
Orlando,FL
Summary
Seeking a challenging yet rewarding role where I can use my 5 plus years of experience providing fast, accurate, and empathetic support to a wide range of customers.Contributing to the success of an organization that serves many different people. Accomplishing team leadership with excellent communication skills and great clientele. Obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Cosmetologist/ Entertainment department
Disney
07.2026 - Current
- Doing 5-7 wigs a day
- Helping performers prepare for show time in a timely matter
- Collecting performers information and inputting into work system
- Consulted with entertainment teams on show-specific grooming and appearance standards.
- Maintained wigs, brushes, and cosmetic tools for Disney character readiness.
- Styled Disney performers' hair and makeup for park entertainment appearances.
Front Desk/ Operations
Basis Independent McLean
08.2024 - 08.2025
- -taking attendance for 700 + students
- - preparing next day lunch labels/list
- - managing front desk
- - stocking supplies for school for 50 + teachers
- -help assisting with nurse , if nurse is out
- - talking via walky talky
- -managing dismissal for the students
- -exel and word projects for school
Front Desk / Patient Care Coordinator
Midwest Fertility Specialist
02.2021 - 08.2024
- -Customer Service Recepionst
- - Front desks check in & check out
- - Collecting insurance information, inputting into system
- - Collecting money and check
- - Scanning patients paperwork/records into system
- - Calling new patients and getting them scheduled
- - Compiling patients chart every week for the next following week for the doctors
- - Rooming patients in an appropriate timely manner
Warehouse Worker
Gedois/Radial
11.2020 - 02.2021
- - Packed over 100 orders under a hour
- - Picked 50 orders per hour in a orderly fashion
- Picked orders using RF scanners and warehouse management systems at Radial.
- Loaded and unloaded trailers using pallet jacks and hand trucks.
- Organized warehouse space for efficient storage of products.
Cashier
Zaxby’s
Indianapolis, IN
11.2019 - 08.2020
- - Operating cash and large amounts of money.
- - Assemble products displaying them for customers and locate display/product in the area of the store that will see most customers.
Cashier
Wendy’s
06.2018 - 11.2019
- - Operate the cashier by tallying cash up from beginning of the shift to the end.
- - Stocked the entire store, organization was a huge role.
Hair Salon Assistant
Lush Cosmetics
Indianapolis, Indiana
08.2016 - 12.2018
- - Assist with over 50 clients a day. Assistant was an important role including getting clients in and out, shampooing was the first step so if that wasn’t complete nothing was.
Education
High School Diploma -
Pike High School
Indianapolis, IN06.2020
Pike High Cosmetology School -
06.2020
Some College (No Degree) - Business Administration
Indiana State University
Skills
- Appointment scheduling
- Record management
- Cash handling
- Attention to detail
- Time management
- Clear communication
- Team coordination
- Problem solving
- Sales expertise
- Client consultation
- Active listening
- Insurance verification
- Front desk operations
- Customer service
- Records management
- Excel reporting
- Office coordination
- Patient intake
- Effective communication
- Payment processing
- Microsoft outlook
- Problem-solving
- Team collaboration
- Problem resolution
- Multitasking and organization
- [Software] CRM system proficiency
- Retail marketing
- Microsoft office expertise
- Business development
Certification
Cosmetologist
Timeline
Cosmetologist/ Entertainment department
Disney
07.2026 - Current
Front Desk/ Operations
Basis Independent McLean
08.2024 - 08.2025
Front Desk / Patient Care Coordinator
Midwest Fertility Specialist
02.2021 - 08.2024
Warehouse Worker
Gedois/Radial
11.2020 - 02.2021
Cashier
Zaxby’s
11.2019 - 08.2020
Cashier
Wendy’s
06.2018 - 11.2019
Hair Salon Assistant
Lush Cosmetics
08.2016 - 12.2018
High School Diploma -
Pike High School
Pike High Cosmetology School -
Some College (No Degree) - Business Administration
Indiana State University