Sierra Evans
Yonkers,NY
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. I am also very hardworking and time efficient!
Overview
2
2
years of professional experience
2014
2014
years of post-secondary education
Work History
Receptionist
Bronxville Wellness Sanctuary
Bronxville, New York
01.2025 - Current
- Greet Clients, offer refreshments, and ensure them their therapist will be right with them.
- Answer multi-line phone system and route calls efficiently.
- Create, manage, cancel, schedule or reschedule appointments for clients.
- Respond To emails from clients and get back to them in a time efficient manner.
- Maintained a clean and organized reception area for professionalism.
- Assisted in processing incoming and outgoing mail daily.
- Provided basic information to clients regarding services offered.
- Scheduled and confirmed appointments.
Cashier
Target
Yonkers, New York
09.2024 - 01.2025
- Greet every customer, inform of any sales or store promotions, process customer transactions accurately and efficiently using point-of-sale system.
- Assist customers with product inquiries and provided friendly service.
- Maintain clean and organized checkout area for a positive shopping experience.
- Resolved customer complaints professionally to enhance satisfaction and loyalty.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Front Desk Agent
Hilton Garden Inn Hotel
Dobbs Ferry, New York
06.2023 - 11.2024
- Welcomed guests and provided information about hotel services and amenities.
- Assisted guests with check-in and check-out procedures efficiently.
- Managed reservations using hotel management software for accurate bookings.
- Collaborated with housekeeping to ensure room readiness for incoming guests.
- Answered phones, responded to inquiries, and took messages.
Youth Care Specialist
Children’s village
Dobbs Ferry, New York
10.2023 - 03.2024
- Assisted in implementing daily activity schedules for youth engagement.
- Monitored and documented behavioral incidents and interactions with youth.
- Provided emotional support and guidance to at-risk youth in care.
- Facilitated group activities designed to teach life skills, such as communication, problem solving and conflict resolution.
Education
White Plains High School
White Plains, NYSkills
- Appointment scheduling
- Multi-line phone management
- Email communication
- POS system operation
- Quickbooks
- Customer service
- Reservation management
References
References available upon request.
Timeline
Receptionist
Bronxville Wellness Sanctuary
01.2025 - Current
Cashier
Target
09.2024 - 01.2025
Youth Care Specialist
Children’s village
10.2023 - 03.2024
Front Desk Agent
Hilton Garden Inn Hotel
06.2023 - 11.2024
White Plains High School