Sierra Fuentes
Orange Park,FL
Summary
Compassionate and skilled clinical medical assistant with a strong background in leadership and patient-centered care. Recognized for training and mentoring staff to achieve high levels of competency while ensuring patient satisfaction and professional growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/Basic Machine Operator
Avecina Medical
09.2021 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake. Proficient in sick visits, wellness exams, workman's compensation, auto-accident assessments, pre-operative clearances, and occupational physicals (DOT, non DOT.)
- Demonstrated expertise in phlebotomy techniques, medication administration (oral, intramuscular, intradermal), application of orthopedic splinting, EKG recordings, and point-of-care testing.
- As shift lead, precepted and trained newly hired medical assistants to ensure competency and proficiency of clinic tasks, protocols, and routines in a busy urgent care setting.
- Assisted physicians with minor surgeries - including patient preparation, post-procedure wound care, and sterilization of equipment.
- Operated advanced imaging equipment to perform diagnostic radiographs - honoring safety protocols and infection control standards.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
Lead Medical Assistant
Coastal Family Medicine
10.2019 - 09.2021
- Administered patient assessments, documented chief-complaints, reviewed medical history, and recorded vital signs to ensure accurate health monitoring in a primary care setting.
- Educated patients on treatment plans, medication counseling, and preventive healthcare measures. Proficient in the placing of orders for durable medical equipment and disability aids, improving patient well-being and quality of life.
- Demonstrated mastery in performing EKGs, holter monitor application, phlebotomy procedures, procedure assisting, wound-care, CLIA-waived testing, and vaccine/injectables administration.
- Improved and refined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Supported clinic administration tasks such as scheduling appointments, updating patient records, insurance billing trailers, and coordinating referrals to specialists when necessary.
- Interviewed, trained, and mentored new staff members - focusing on the importance of teamwork, task competency, patient satisfaction, and office values.
- Developed comprehensive employee training programs to enhance staff performance and improve overall office procedures.
Medical Assistant
American Red Cross
08.2018 - 05.2019
- Volunteered at the U.S. Army Health Clinic, a military medical center located on Caserma Ederle, providing health services for government personnel, dependents, and foreign allies.
- Collaborated with multidisciplinary teams to support comprehensive patient care initiatives effectively, to include Telehealth, Army Health and Wellness, Dermatology, and Preventative Medicine.
- Improved patient satisfaction by efficiently managing appointment schedules and reducing wait times.
- Recorded and maintained accurate patient information in electronic health record systems, including organizing, filing, and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Adult & Pediatric CPR/First-Aid/AED Instructor
American Red Cross
11.2018 - 04.2019
- Volunteered as an Adult & Pediatric CPR/First-Aid/AED Instructor on Caserma Ederle, certifying participants such as military personnel, government contractors, dependents, and Italian natives.
- Developed and delivered comprehensive training programs on first aid and CPR techniques using a blended-learning system.
- Evaluated participant performance to ensure understanding of life-saving skills and protocols.
- Coordinated logistics for training events, ensuring all resources were available and operational.
- Maintained sanitization and organization of teaching aids used, such as manikins and mock AED's. Properly discarding contaminated materials and performing functions checks of equipment before and after use.
La Leche League Leader
La Leche League International
04.2016 - 02.2019
- Volunteered as a La Leche League Leader in Anchorage, Alaska (2016-2017) and Vicenza, Italy (2017-2019).
- Led initiatives to enhance breastfeeding support programs and resources for families, offering prenatal and post-partum guidance.
- Coordinated community outreach efforts and events, increasing engagement and awareness of lactation support services, providing virtual and in-person support.
- Facilitated workshops and seminars on best breastfeeding practices, empowering parents with medical-based knowledge and adaptive tools.
- Collaborated with hospital lactation specialists to ensure the availability of comprehensive care for all breastfeeding mothers.
- Encourage, inform, and educate nursing women worldwide - promoting a better understanding of breastfeeding as an important element in the healthy development of mother and baby.
Education
Phlebotomy Certificate
Superior Training Services
Orange Park, FL08-2019
Certificate - Clinical Medical Assistant
Louisiana State University - Shreveport
05-2018
High School Diploma -
Orange Park High School
Orange Park, FL05-2014
Skills
- HIPAA compliance
- Patient-focused care
- Clinical leadership
- Diagnostic equipment expertise
- Inventory and supply management
- Clinical flow management
- Reliable team player
- Laboratory protocols
Accomplishments
Recipient of The President's Volunteer Service Award:
Gold Tier- with special service commitment to Veterans and Military Families. Two-time recipient, 2018 and 2019, with over 1,000 hours volunteered.
Certification
- CCMA - Certified Clinical Medical Assistant (National Healthcareer Association)
- Basic Machine Operator (BMO)
Timeline
Medical Assistant/Basic Machine Operator
Avecina Medical
09.2021 - Current
Lead Medical Assistant
Coastal Family Medicine
10.2019 - 09.2021
Adult & Pediatric CPR/First-Aid/AED Instructor
American Red Cross
11.2018 - 04.2019
Medical Assistant
American Red Cross
08.2018 - 05.2019
La Leche League Leader
La Leche League International
04.2016 - 02.2019
Phlebotomy Certificate
Superior Training Services
Certificate - Clinical Medical Assistant
Louisiana State University - Shreveport
High School Diploma -
Orange Park High School