Sierra Bocook

-Determining eligibility for support programs, including Copay, PAP and Medicaid.

-Conducting follow-up on missing information, prior authorization requirements, or other documentation needs.

-Intake and reporting of adverse events as directed.

-Working independently from a system queue and staying self-motivated

-Performing additional duties and participating in special projects as assigned

-Assisting in care coordination

-Addressing needs of patients and families through the concept of population management

-Interacting regularly with the patient population to identify barriers and link to resources as needed.

-Customer service including checking patients in/out

-Collection of copays/fees

-Setting up audiogram

-Manage classroom activities including lesson planning, imaginative play, toilet training, meals and rest time

-Monitor child's behavioral and social skills and help them grow emotionally