Sierra Green

• Serve all bar guest while completing all serve tickets.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

• Enhanced team productivity through effective scheduling and task delegation.
• Streamlined inventory management for optimal stock levels and reduced waste.
• Increased revenue with creative marketing initiatives and promotional events.
• Analyzed sales data to identify trends, adjusting menu offerings accordingly.

Reason for leaving: Poor upper management/ poor work environment

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
• Cleared dishes and glassware quickly following each course.

Reason for leaving : unpaid wages

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed strict recipes and drink measurements to minimize product used.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

• Adjust prices on POS system

• Daily Health Department checklist

• Recruit talent for upcoming events

• Manage social media page

• Primary bartender for guest events such as retire party & open mic

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted with hiring, training and mentoring new staff members.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Approved regular payroll submissions for employees.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Developed repeat customers through relationships building.

Reason for leaving: career change