Sierra Gutierrez
Sacramento,CA
Summary
Accomplished Supervisor at Philz Coffee, adept in Data Analytics and Staff Development, I have a proven track record of enhancing team productivity and efficiency. Expert in policy enforcement and strategic planning, I consistently exceed targets through innovative schedule development and process improvement, ensuring customer satisfaction and operational excellence.
Overview
7
7
years of professional experience
Work History
Supervisor
Philz Coffee
03.2017 - Current
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Achieved results by working with staff to meet established targets.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Education
Diploma -
South San Francisco High School
South San Francisco, CASkills
- Data Analytics
- Schedule development
- Inventory Control
- Business Development
- Process Improvement
- Strategic Planning
- Processes and procedures
- Staff Discipline
- Policy Enforcement
- Negotiation
- Training and mentoring
- Expectation setting
- Staff Development
Timeline
Supervisor
Philz Coffee
03.2017 - Current
Diploma -
South San Francisco High School
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