Sierra Harman
Monroeville,PA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Carters Oshkosh
03.2023 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Cleaner/Owner/Operator
Nirvana Cleaning LLC
05.2022 - Current
Homemaker/Caretaker
Self-employed
09.2014 - 05.2022
- Taught children to organize toys, wash hands and share by leading by example.
- Completed dusting, washing dishes, laundry and vacuuming
- Planned, prepared and served meals and snacks according to prescribed diets.
- Scheduled and accompanied family to medical appointments.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
High School Diploma -
Agora Cyber Charter School
06.2012
Skills
- Residential and Commercial Maintenance
- Time Management
- Customer Service
- Problem Resolution
Timeline
Assistant Store Manager
Carters Oshkosh
03.2023 - Current
Cleaner/Owner/Operator
Nirvana Cleaning LLC
05.2022 - Current
Homemaker/Caretaker
Self-employed
09.2014 - 05.2022
High School Diploma -
Agora Cyber Charter School
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