Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sierra Houpe

Goldsboro,NC

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Talented Dental Assistant with at least 6 months of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
08.2023 - 11.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.

Dental Assistant

Brident Dental & Orthodontics
05.2023 - 08.2023
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for 8-10 procedures daily.
  • Prepared patient x-rays and images for dentist review.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Scheduled and confirmed patient appointments.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for filling,casts and impressions.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Made preliminary impressions for study casts and occlusal registrations for mounting study casts.

Assembly

Amazon
11.2022 - 01.2023
  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
  • Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and resource optimization.
  • Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Managed inventory levels effectively, avoiding shortages and preventing costly delays in production schedules.

Cashier

Walmart
04.2021 - 08.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier/Key Holder

Food Lion Grocery
09.2020 - 04.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Used POS system to enter orders, process payments and issue receipts.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Streamlined opening and closing procedures as integral member of store staff.

Education

No Degree - Dental Assisting

University of The Incarnate Word
San Antonio, TX
04.2023

High School Diploma -

Eastern Wayne High School
Goldsboro, NC
06.2009

Skills

  • Drawer Balancing
  • Customer Assistance
  • Payment Collection
  • Returns Processing
  • Cash Handling
  • ID Verification
  • Cash Register Operation
  • Customer Service
  • Payment Processing
  • POS Systems
  • Cleaning and Sanitizing
  • Liquor Law Compliance
  • Spirit, Wine, and Beer Expertise
  • Patient Relations
  • Patient Services
  • Procedure Support
  • Equipment Sterilization
  • Sterilization Techniques
  • Dental Radiography
  • Sanitation Protocols
  • Treatment Room Setup
  • OSHA Regulations Knowledge
  • Dental Impressions
  • Patient Scheduling
  • CPR Certification

Certification

Registered Dental Assistant

Timeline

Cashier

Walmart
08.2023 - 11.2023

Dental Assistant

Brident Dental & Orthodontics
05.2023 - 08.2023

Assembly

Amazon
11.2022 - 01.2023

Cashier

Walmart
04.2021 - 08.2022

Cashier/Key Holder

Food Lion Grocery
09.2020 - 04.2021

No Degree - Dental Assisting

University of The Incarnate Word

High School Diploma -

Eastern Wayne High School
Sierra Houpe