Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Jones

Brooklyn,NY

Summary

Proactive Server and Retail Associate with extensive experience in customer service and package handling. Enhanced customer satisfaction through personalized service and collaboration, while maintaining safety protocols. Skilled in POS systems, inventory management, and efficient multitasking, bringing strong work ethic and problem-solving abilities to new opportunities.

Overview

4
4
years of professional experience

Work History

Server

Atria Senior Living
Hamden, CT
01.2022 - Current

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Served food and beverages promptly with focused attention to customer needs.

Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Performed other duties as needed throughout the facility, also assisting residents and staff.

Server

Papa's Wings & Seafood
East Haven, CT
04.2020 - 05.2021
  • Worked with POS system to place orders, manage bills, and handle customer complaints.
  • Provided courteous, friendly service while multitasking in a fast-paced environment.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Adhered to health and safety standards while handling food and beverages.

Retail Associiate

CVS
New Haven, CT
07.2020 - 11.2020
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, priced items, and arranged shelves accordingly.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.

Package Handler

UPS
Orange, CT
04.2020 - 07.2020
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into assigned trucks.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Education

Associate of Applied Science - Criminal Justice

Bryant & Stratton College
Orchard Park, NY
01.2026

High School Diploma -

New Haven Adult Education
New Haven, CT
06.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Adaptable to change
  • Data logging
  • Teamwork and Collaboration
  • Problem-Solving

Timeline

Server

Atria Senior Living
01.2022 - Current

Retail Associiate

CVS
07.2020 - 11.2020

Server

Papa's Wings & Seafood
04.2020 - 05.2021

Package Handler

UPS
04.2020 - 07.2020

Associate of Applied Science - Criminal Justice

Bryant & Stratton College

High School Diploma -

New Haven Adult Education
Sierra Jones