Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Jones

Sebring,Florida

Summary

Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

WAWA INC
09.2018 - 06.2021
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.

Cashier Team Lead

Pats Pizzeria
02.2018 - 03.2020
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Led cashiers and associates in providing thoughtful customer service.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Educated employees on register use, merchandising, and customer service.
  • Mentored new team members on sales software system operation.
  • Trained team members on cash register operation and cash handling.

Education

GED -

John Dickinson High School
Wilmington, DE
07.2017

Skills

  • Providing Feedback
  • Belt Conveyors
  • Team Contribution
  • Meeting Quotas
  • Employee Scheduling
  • Product Restocking
  • Cash Register Systems
  • Special Assignments
  • Money Handling
  • Hospitality and Accommodation
  • Retail Merchandising

Timeline

Cashier Team Lead

WAWA INC
09.2018 - 06.2021

Cashier Team Lead

Pats Pizzeria
02.2018 - 03.2020

GED -

John Dickinson High School

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Sierra Jones