Sierra Lewis
Webster,TX
Summary
Dedicated Customer Service Specialist skilled in prioritizing and multitasking in fast-paced environments. Collaborative team player with a track record of achieving personal and business goals. Recognized for effectively managing escalated customer support issues.
Overview
10
10
years of professional experience
Work History
Remote Seasonal Sales Associate
Omaha Steaks
Houston, TX
11.2024 - Current
- Cultivated strong connections with existing clients.
- Supplied precise details on products, prices, and services.
- Enhanced client loyalty resulting in successive purchases.
Remote Medical Assistance Coordinator
A.I.G
Houston, TX
06.2022 - Current
- Achieved timely resolution of customer issues with superior service.
- Documented customer interactions, transactions, and feedback for reference.
- Collaborated with various departments to resolve complex issues.
Customer Service Manager
Circle K
02.2015 - 07.2018
- Enhanced service processes through detailed examination of feedback and complaints.
- Evaluated staff conduct to uphold customer service standards.
- Reviewed current customer service methods and suggested necessary modifications.
Education
Bachelor of Science - Business Administration And Management
Alvin Community College
Alvin, TX08-2026
Associate - Business Administration
Central Texas College
Killeen, TX05-2021
Skills
- Complaint resolution
- Call center procedures
- Grammar
- Staff education and training
- Positive and professional
- Medical terminology knowledge
- Monitoring patient progress
- Compassionate
- Communicating with patient families
- Team management and supervision
References
References available upon request.
Timeline
Remote Seasonal Sales Associate
Omaha Steaks
11.2024 - Current
Remote Medical Assistance Coordinator
A.I.G
06.2022 - Current
Customer Service Manager
Circle K
02.2015 - 07.2018
Bachelor of Science - Business Administration And Management
Alvin Community College
Associate - Business Administration
Central Texas College
Similar Profiles
Tynisha JonesTynisha Jones
Sales Representative at Omaha SteaksSales Representative at Omaha Steaks
Ashley MyersAshley Myers
Call Center Team Lead at Omaha SteaksCall Center Team Lead at Omaha Steaks
SARAH EMMETTSARAH EMMETT
Seasonal Customer Service Representative at Omaha SteaksSeasonal Customer Service Representative at Omaha Steaks