Sierra Lockhart
Prattville,AL
Summary
Experienced professional with a strong background in customer service and child development, skilled in fostering positive relationships and providing compassionate support to diverse populations.
Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.
Overview
5
5
years of professional experience
Work History
Teacher Assistant (Substitute)
Kelly Services
Prattville, AL
09.2023 - Current
- Graded and evaluated student assignments, papers, and course work
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning
- Incorporated multiple types of teaching strategies into classroom
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization
- Developed and implemented classroom routines to address varying student needs
- Enforced school and class rules to maintain order in classroom
Guest Services
Renaissance Hotels
Montgomery, AL
08.2022 - 09.2023
- Responsibilities include providing guest services, cleaning rooms, and maintaining a safe work environment
- Prepared rooms with top-notch standards every time
- Trained other staff members by physically demonstrating complex tasks
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing
- Ordered and stocked supplies to avoid shortages and excess inventory
Shift Leader
Panda Restaurant Group
Prattville, AL
08.2019 - 02.2021
- My responsibilities included cashier services
- Providing guests with great service and understanding guests and their requests were my main priorities
- Daily, I was in charge of opening and closing registers
- I was in charge of taking payments and assisting with transactions
- Prepared shift summary reports for supervisors and communicated regularly on goals and progress
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Enforced company policies and regulations with employees
Education
Associate of Science - Child Development
Wallace State Community College
Hanceville, AL05-2025
High School Diploma -
Prattville High School
Prattville, AL05-2021
Skills
- Customer Service
- Leadership
- Child Development
- Shift leader
- Hospitality
- Retail Sales
Timeline
Teacher Assistant (Substitute)
Kelly Services
09.2023 - Current
Guest Services
Renaissance Hotels
08.2022 - 09.2023
Shift Leader
Panda Restaurant Group
08.2019 - 02.2021
Associate of Science - Child Development
Wallace State Community College
High School Diploma -
Prattville High School